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Novotel Devonport, Devonport, Australia

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REF90247O

Food & Beverage - Multiple Positions available - Attendant, Bar Attendant, Supervisor

Region

MEA SPAC


Company Description

Join us at Accor, where life pulses with passion!

Overlooking the Mersey River, the Novotel Devonport boasts an unrivalled waterfront location, unique design, outstanding service and an exciting F&B concept.  

Our signature restaurant, Mr Good Guy, takes you deep into the night markets of Asia, allowing our guests to experience the hawker food found in the backstreets and laneways of South-East Asia in the heart of Devonport. We pride ourselves on our fun, contemporary and authentic menu that showcases local produce and international favourites.

Hospitality is a work of heart.  Join us and become a Heartist®.


Job Description

We have multiple positions available, please specify which role you are interested in when applying: 

  • Full Time F&B Supervisor 
  • Part Time F&B Attendants
  • Part Time Bar Attendant 

 

Full Time F&B Supervisor

  • Assist in the smooth operation of the F&B department 
  • Create a seamless dining experience for our guests, making everyone feel welcomed and valued 
  • Animate the restaurant and bar to make it fun, unique and an enjoyable experience for all guests, through creative activations and events
  • The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
  • Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious

Part Time F&B Attendants

  • Assist with day-to-day operations with the guests in the restaurant 
  • Ensure professional and friendly service is provided to all guests in each interaction
  • The confidence to explain our menu to guests with gusto, assisting those with special dietary needs or preferences, and providing enthusiastic assistance when recommending wine and beverages.
  • Anticipate guest needs and create unforgettable dining experiences 
  • Provide exceptional customer service by greeting guests warmly and attending to their dining needs
  • Maintain cleanliness and organisation of the dining area, including clearing and resetting tables

Part Time Bar Attendant

  • Shake, stir, pour, and serve drinks with flair - keeping service upbeat, smooth and perfect 
  • Keep the bar looking its best - clean, organised, stocked and always inviting
  • Bring flair, passion and charisma each and every day 
  • Cultivate an enthusiasm for constructing delectable cocktails whilst staying current with the latest trends in mixology

Qualifications

  • Previous customer service or hospitality experience
  • Your Responsible Service of Alcohol (RSA) Certificate
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
  • Great communication skills, presentation and confidence to engage with guests
  • A passion for maximising sales opportunities by upselling items
  • A calm nature in the midst of a fast-paced environment
  • A team player with the ability to assist in all areas of F&B operations during peak times

Additional Information

What is in it for you?

  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
  • Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
  • “Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
  • Be part of a dynamic hotel environment with a supportive and fun team
  • Recognition of service anniversaries and Accor Tenure Milestones.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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