Food & Beverage Manager

About the Mercure brand

Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in. The network prides itself on offering high-quality standards with a true take on locality. From the moment guests arrive –– in one of our 950+ Hotels across 60+ countries –they are instantly immersed in a locally inspired atmosphere. Everything from the decorative design to a passion for local food and beverage discoveries is rooted in the unique features of each destination. 

About Mercure Brisbane Spring Hill 

The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport.  Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous open-aired balconies, modern amenities, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar. 

We are seeking a dynamic and experienced Food & Beverage Manager to join our team in Spring Hill, Australia. As the Food & Beverage Manager, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional customer service, and driving financial success.

• Lead and manage all food and beverage outlets, including restaurant/bar, and banquet operations
• Develop and implement strategies to enhance guest satisfaction and increase revenue
• Create and maintain high standards of food and beverage quality, presentation, and service
• Oversee menu planning, pricing, and cost control measures
• Collaborate with the Executive Chef to ensure culinary excellence and innovation
• Manage inventory, budgeting, and financial reporting for the F&B department
• Recruit, train, and mentor F&B staff to maintain a high-performing team
• Ensure compliance with all health, safety, and hygiene regulations
• Analyze sales data and customer feedback to identify areas for improvement
• Coordinate with other departments to support seamless hotel operations
• Stay current with industry trends and implement best practices in F&B management

• Minimum of 5 years of experience in a leadership role within food and beverage operations, preferably in a luxury hotel or resort setting
• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Proven track record of successfully managing multiple F&B outlets and driving financial performance
• Strong leadership skills with the ability to motivate and develop a diverse team
• Excellent communication and interpersonal skills, with a customer-centric approach
• Demonstrated proficiency in budgeting, cost control, and financial analysis
• Advanced knowledge of food and beverage trends, menu engineering, and inventory management
• Experience with restaurant management software and point-of-sale systems
• Strong organizational and time-management abilities, with keen attention to detail
• Ability to thrive in a fast-paced environment and make decisive decisions under pressure
• Flexibility to work various shifts, including evenings, weekends, and holidays as required
• Current Food Safety Certification
• Proficiency in Microsoft Office Suite and restaurant management software

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities are endless! 

• Learn your Way - Access to our Accor Academy so you can learn while you earn! 
• Work Your Way - Flexibility to ensure a work life balance! 
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation worldwide 
• Accor's refer-a-friend bonus 
• Accor's Parental Leave Scheme 
• Access to our Employee Assistance Program 

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