F&B Supervisor

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Organize and oversee the various outlets. Ensure quality of food, beverage, service and ambiance. Maintain proper staffing and timeliness of various outlets

Job responsibilities include; although are not limited to:

• Operate within Forbes 5 star standards and hold team accountable to these standards on a daily basis.
• Display a congenial appearance and is well groomed at all times.
• Assisting the department manager in development, implementation and maintenance of outlet service standards.
• Training both group and in one on ones to stress service standards, safety, and product knowledge
• Coordinates all service staff for all meal periods in the outlets during the shift
• Monitor set up and maintenance of department to ensure all side work is complete.
• Perform all other administrative functions required and communicate information to the department manager as needed.
• Work in safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
• Knowledge of the food and beverage menus offered in the outlets
• Must be able to correctly ID guests when ordering alcohol either at tables or at the bar.
• To be able to conduct Safety awareness topics.
• Assist in organization of back of house storage areas, office, liquor rooms and beer coolers.

• Ability to prioritize work load.
• Organization skills and ability to adapt quickly to any given situation.
• 2 year experience in bar or high volume restaurant in a similar restaurant/bar environment.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Strong Micros knowledge and experience
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• All of the above to be done fluently in English.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Why Join Us?

• Opportunity to be part of a leading international hospitality brand.
• Career growth and development within Accor Hotels.
• Dynamic and supportive work environment.