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Pullman New Delhi Aerocity, New Delhi, India

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REF72893X

F&B Executive

Region

MEA SPAC


Job Description

Financial

  • Assist F&B management with achieving financial targets
  • Supervises the team's sales attributes
  • Offers suggestions and advice to guests regarding the different services available
  • Is in charge of organizing the F&B point of sale/outlet for operations as per the Hotel Standards
  • Increases revenue for the point of sale through additional sales techniques
  • Helps the point of sale attain profitable results
  • Helps increase guest loyalty through quality of service

Operational

  • Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.
  •  Helps employees improve their skills and provide support for career development.
  •  Manages the team on shift basis.
  •  Ensures guest satisfaction, quality and high standards of service for customers.

Team Management

  • Evolves working methods in line with brand philosophy
  • Respects labor laws, particularly when preparing work schedules
  • Integrates, trains and manages personnel
  • Ensures his/her staff are well presented (clothing, personal hygiene etc)
  • Ensures smooth coordination between the different departments (Restaurants, kitchens, bars, lobby etc)

General Duty

  • Is attentive to guests' requests and meets them
  • Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards
  • Respects the instructions and safety guidelines for the equipment/s  used
  • Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships

Inter – Personnel Traits

  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Resilience

 


Qualifications

  • Relevant experience in F&B and supervising a team.
  • Languages: fluent in the national language, English and a 3rd language would be a plus.
  • 1 year spent as Supervisor or similar role.

    

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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