- Integral
- Permanente
- NOVOTEL
- Governança
__jobinformationwidget.freetext.LocationText__
NOVOTEL NOVOTEL DHAHRAN KFUPM BUSINESS PARK, Dhahran, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF61402J
Executive Housekeeper
Region
MEA SPAC
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Summary :
The Executive Housekeeper is responsible for overseeing and managing the housekeeping department to ensure the highest standards of cleanliness, sanitation, and guest satisfaction. This role involves supervising housekeeping staff, developing and implementing housekeeping systems and procedures, and maintaining inventory and budget control.
Key Responsibilities :
- Supervision : Oversee and manage the daily operations of the housekeeping department, including hiring, training, and supervising housekeeping staff.
- Standards and Procedures : Develop and implement housekeeping systems and procedures to ensure consistent service and compliance with safety and sanitary standards.
- Budget Management : Prepare and manage the housekeeping budget, including inventory control and procurement of supplies and equipment.
- Inspections : Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
- Guest Relations : Handle guest complaints and requests promptly and courteously, ensuring a high level of guest satisfaction.
- Collaboration : Coordinate with other departments, such as front desk and maintenance, to ensure seamless operations and address any issues promptly.
- Performance Evaluation : Conduct performance evaluations of housekeeping staff and manage any necessary disciplinary actions.
- Training and Development : Implement training programs for housekeeping staff to enhance skills and ensure consistent service quality.
- Safety and Compliance : Ensure compliance with health and safety regulations, including proper handling and storage of cleaning supplies and equipment.
- Lost and Found : Maintain a lost-and-found department and ensure proper handling and documentation of lost items.
Qualifications :
- Proven experience as an Executive Housekeeper or in a similar role within the hospitality industry.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
- Ability to manage budgets and control inventory.
- Knowledge of health and safety regulations.
- Proficiency in using housekeeping management software and tools.
Physical Requirements :
- Ability to stand and walk for extended periods.
- Ability to lift and carry heavy items.
- Manual dexterity to handle cleaning equipment and supplies.
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
The Communications Centre Supervisor oversees the daily operations of the resort’s communications hub, ensuring all internal and external calls, messages, guest requests, and emergency communications
Referência
fc1f8d84-9c77-4b50-bfc6-b72f94a046b2
Data de validade
01/01/0001
Salário
Localização
ibis Mumbai BKC, Mumbai, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Mumbai
Áreas
Governança
Descrição
Must have a working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations.Must have strong understanding of the funct
Referência
0f8feda0-3fe2-44b3-a92e-e1a0dff5140b
Data de validade
01/01/0001
Salário
Localização
Novotel Melbourne South Wharf, Melbourne, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Melbourne
Áreas
Governança
Descrição
The Guest Service Agents are the first and last impression at the hotel. We are seeking a Night Guest Service Agent who will play a crucial role in ensuring exceptional service is provided to guests a
Referência
72a20771-658e-48f1-b1bd-aa21297de979
Data de validade
01/01/0001
Salário
Localização
Pullman Lombok Merujani Mandalika Beach Resort, Pujut, Indonesia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Temporário
Locations
Indonesia
Áreas
Governança
Descrição
Job PurposeThis position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of ser
Referência
4697a6d3-7430-49ca-8542-12cfee7f4cf5
Data de validade
01/01/0001
Salário
Localização
Pullman Brisbane King George Square, Brisbane City, Australia
Experience Level
Associate
Jornada de Trabalho
Meio Período
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Brisbane City
Áreas
Governança
Descrição
Create unforgettable first impressions with your natural charisma and love for Aotearoa, making every guest feel genuinely welcomed and valuedDeliver warm, professional service to all guests and colle
Referência
bf81878d-82ba-4a1b-8098-a7171bcceddc
Data de validade
01/01/0001
Salário
Localização
PULLMAN AUCKLAND HOTEL & APARTMENTS, Auckland, New Zealand
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Auckland
Áreas
Governança
Descrição
As the Welcome Porter, you embody Pullman’s progressive values through your presentation, personality and energy. You are the host of the lobby, welcoming guests with warmth and engaging interactions,
Referência
2ec25a86-e174-4ecb-a048-62a896971d18
Data de validade
01/01/0001
Salário
Localização
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Whistler
Áreas
Governança
Descrição
Room AttendantYou are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of cr
Referência
74faed24-e0fe-4ed9-be48-e35c4239d177
Data de validade
01/01/0001
Salário
Localização
Novotel Wellington, Wellington, New Zealand
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Wellington
Áreas
Governança
Descrição
At Novotel Wellington, it’s the people who create unforgettable memories for our guests. First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arri
Referência
5b66fd25-7a60-49e2-add3-598f86a6f86c
Data de validade
01/01/0001
Salário
Localização
Mercure Sao Caetano do Sul, São Caetano do Sul, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Caetano Do Sul
Áreas
Governança
Descrição
• Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos.• Garantir o cumprimento aos procedimentos de recepção, bem como preparar
Referência
3b232305-4478-43f3-89e8-9b7f8d409d6d
Data de validade
01/01/0001
Salário
Localização
ibis São Paulo Interlagos, São Paulo, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Governança
Descrição
Receber e atender os clientes conforme o estilo da marca de atuação. Prestar informações diversas, de acordo com as necessidades dos clientes e práticas essenciais da área. Colocar os clientes no “cor
Referência
23d67b43-2872-4b25-bb89-ddaad97d7b37
Data de validade
01/01/0001