Engineering Coordinator

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

• Administrative Support: Provide administrative support to the engineering team, including managing schedules, organizing work orders, and handling correspondence related to engineering tasks and requests.
• Maintenance Coordination: Assist in coordinating daily, weekly, and monthly preventive maintenance schedules for all engineering systems, including HVAC, plumbing, electrical, and mechanical systems. Ensure that maintenance activities are completed on time and in compliance with company standards.
• Work Order Management: Process and track work orders, ensuring that all engineering tasks are documented and assigned to the appropriate personnel. Follow up on work orders to ensure completion and accuracy.
• Inventory Management: Assist in managing the inventory of engineering supplies, spare parts, and equipment. Ensure that the necessary tools and materials are available for engineering tasks, and coordinate with suppliers for replenishment.
• Reporting and Documentation: Maintain accurate records of maintenance activities, repairs, and inspections. Generate reports as requested by the engineering manager, including updates on completed tasks, inventory levels, and any outstanding work.
• Liaison with Other Departments: Act as a liaison between the engineering department and other departments, including housekeeping, front office, and operations, to ensure that maintenance issues are addressed promptly.
• Vendor Coordination: Coordinate with external vendors for specialized maintenance or repair services. Assist in obtaining quotes, scheduling vendor visits, and ensuring that work is completed to satisfaction.
• Safety and Compliance: Ensure that all engineering activities comply with local regulations, industry standards, and company policies. Keep track of safety documentation and ensure compliance with safety protocols.
• Customer Service: Provide excellent customer service by responding to inquiries from guests and staff regarding maintenance issues. Ensure that guest concerns related to engineering are handled promptly and professionally.

• Education: High school diploma or equivalent; an associate’s degree or certification in engineering, facilities management, or a related field is preferred.
• Experience: Previous experience in an administrative role, ideally within the engineering or facilities management industry. Experience in a hospitality or commercial setting is a plus.
• Organizational Skills: Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple responsibilities.
• Communication Skills: Excellent written and verbal communication skills to coordinate with staff, vendors, and other departments.
• Attention to Detail: High attention to detail in documenting work orders, inventory, and maintenance records.
• Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with maintenance management software or CMMS (Computerized Maintenance Management System) is an advantage.
• Problem-Solving: Ability to identify issues and provide solutions quickly, ensuring minimal disruption to operations.
• Teamwork: Ability to work effectively as part of a team

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.