Duty Technician

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With  touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

• Prioritize and perform maintenance tasks as requested to ensure the hotel operates smoothly.
• Plan and execute preventive maintenance throughout the hotel to uphold standards for guest comfort.
• Complete general repairs and maintenance on the property as needed.
• Stay informed and comply with relevant state/federal regulations and company policies affecting your department.
• Assist with routine testing of fire alarms, emergency lighting, and other systems as required by local authorities and fire services.
• Collaborate with contractors within the hotel, ensuring their work meets company standards and manufacturer specifications.
• Coordinate efforts to minimize energy, water usage, and waste costs.
• Ensure the workshop is stocked with necessary materials, kept organized, and maintained in a clean condition.
• Audit and maintain all workshop tools and equipment to support smooth operation of trades and functions.
• Maintain the exterior areas of the hotel to ensure they align with company brand standards.
• Ensure gym equipment is in safe working condition according to manufacturer guidelines.
• Address any additional tasks or requests from the Assistant Chief Engineer and/or their designate.

• A minimum of 2 to 5 years of experience as a Maintenance Mechanic, Duty Technician, Handyperson, or in a similar role is required (preferably in the hospitality industry). Additional experience in preventive maintenance, minor electrical, plumbing, HVAC, etc., is an advantage.
• A trade qualification in electrical or mechanical engineering is preferred.
• Proficient in using computers (Microsoft Office Suite, Opera or similar PMS). Experience with Building Management Systems (BMS) is considered a plus.
• Must be physically fit and capable of handling the demands of a physically active role (standing, walking, carrying).
• Service-oriented with a keen attention to detail.
• Ability to work independently and show initiative in a dynamic environment.
• Strong time management skills with the ability to multitask effectively.
• Excellent interpersonal communication skills, able to engage with team members at all levels.