- Integral
- Permanente
- MOVENPICK
- Governança
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Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam
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REF49201X
Duty Manager - Quản lý trực ca
Region
MEA SPAC
Địa chỉ: 83A Lý Thường Kiệt, Trần Hưng Đạo, Hoàn Kiếm, Hà Nội
Tận hưởng cuộc sống tốt đẹp tại khách sạn Mövenpick Hà Nội, khách sạn 5 sao nằm ở quận trung tâm Hà Nội.
Mang đến cảm giác dân cư trong các dịch vụ và thiết kế, Khách sạn sẵn sàng chào đón khách doanh nhân cũng như khách du lịch khám phá vẻ đẹp quyến rũ của thủ đô Việt Nam, thưởng thức ẩm thực sáng tạo và tận hưởng mọi khả năng mà cuộc sống mang lại. Khách sạn có kiến trúc đặc trưng theo phong cách Pháp được bảo tồn trong khi lối trang trí của các phòng được thiết kế để gợi lên bầu không khí ấm áp và dễ chịu với các điểm nhấn tông màu đất và sàn gỗ tối màu.
Chúng tôi cũng đã tích hợp một số nét Việt vào nội thất để mang lại cảm giác về địa điểm.
Front Office Operation
- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
- Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies
Team Management
- Identify and develop team members with potential
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Other Responsibilities
- Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the Management of the Hotel
- Diploma in Tourism/Hospitality Management
- Minimum 2 years of relevant experience
- Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese
- Good working knowledge of MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal and training skills
- Good communication skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- Take 2 days off/week
- 100% social insurance payment based on salary from the first day of work
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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