Doorman

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.

We are seeking a professional and friendly Doorman to join our team in İstanbul, Türkiye. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and positive experience for everyone entering our establishment.

• Greet guests warmly and provide a hospitable welcome upon their arrival
• Assist guests with luggage, opening doors, and providing directions or information about hotel services and local attractions
• Manage the flow of traffic at the hotel entrance, ensuring a smooth and organized arrival and departure process for guests
• Coordinate with valet parking services and assist guests with their transportation needs, including calling taxis or providing information about public transit
• Maintain a clean and tidy entrance area, free of obstacles and hazards
• Stay informed about daily hotel activities, events, and VIP guests to provide accurate and timely information
• Collaborate with security personnel to ensure the safety of guests and the property
• Handle guest inquiries and requests promptly and courteously, escalating issues to appropriate departments when necessary
• Assist with special events or high-traffic periods as needed
• Uphold the hotel's standards of customer service and professionalism at all times

• High school diploma or equivalent
• Minimum of one year's experience in customer service or hospitality industry
• Excellent verbal communication skills in English; additional language skills are a plus
• Strong interpersonal skills with the ability to work effectively in a team environment
• Exceptional customer service orientation with the ability to anticipate and meet guest needs
• Demonstrated ability to remain calm, courteous, and professional in all situations
• Good judgment and problem-solving skills, particularly when dealing with challenging guests
• Cultural sensitivity and the ability to work in a diverse, multi-cultural environment
• Physical stamina to stand for extended periods and assist with luggage as needed
• Valid driver's license
• Basic computer skills for using hotel management systems and logging guest requests
• Knowledge of Jeddah and the surrounding area is highly desirable
• Flexibility to work various shifts, including weekends and holidays
• Impeccable grooming and adherence to uniform standards

Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.