1. Integral
  2. Permanente
  4. Governança


Fairmont Bab Al Bahr - Abu Dhabi, Abu Dhabi, United Arab Emirates





Luxury & Lifestyle

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description

  • Ensure that driveway is free from any obstruction
  • Welcomes every guest entering the hotel (Arrivals & non-in house)
  • Ensures that guests are greeted at the car within 30 seconds of the vehicles pulling onto the driveway
  • Remains observant and responds to each guest who passes through the front entrances of the hotel
  • Ensures that other guests are acknowledged while engaged with other guests
  • Ensures that guests leaving the hotel are attended to and offered assistance
  • Opens car doors and extends a warm and pleasant greeting to guests
  • Maintains eye contact with guests at all time. (Observe 5X10 foot rule)
  • Follow all applicable Occupational Health and Safety regulations
  • Attempt to open all doors for incoming and outgoing guests
  • Gives clear directions for guest to retrieve car when issuing valet ticket if the car is to be valet parked
  • Report suspicious people or behavior to security personnel
  • Ensure that the driveway is not congested
  • Be aware of the circumstances surrounding each vehicle on the driveway
  • Share important information relating to the driveway with all members of the team
  • Ensure that all guests are assisted quickly and efficiently
  • Greet all guests courteously, using the guest’s name whenever possible
  • Possess a sound understanding of all department operations
  • Arrange taxi transport for all guests who require it
  • Ensure that the hotel holds keys for each vehicle parked on the driveway
  • Maintain a perpetual presence on the driveway throughout the hours of the shift
  • Be assertive, yet polite to guests wanting to park on the driveway
  • Be an ambassador for the hotel by providing an excellent first impression of the hotel to the guest
  • Be willing to share ideas with the Bell Captains of how to improve our service to our guests
  • Attend shift briefing at start of shift in order to keep up-to-date with happenings in the hotel
  • Follow all procedures as outlined in the Fairmont Code of Ethics booklet
  • Work closely with the Bell Persons, providing accurate information with regards to guests’ room numbers
  • Assist the Housekeeping department by maintaining the cleanliness of the hotel driveway
  • Perform other duties as requested by management


  • Passion for Guest Service
  • Previous experience in the position is an asset, although not a prerequisite
  • Should possess the ability to work fast and efficiently under pressure
  • Should have a strong personality in order to be assertive when controlling traffic on the driveway
  • Must have the ability to manage several tasks simultaneously
  • Should be physically fit in order to lift and move luggage
  • Should have a good knowledge of the hotel and Abu dhabi, as well as current events
  • Good English skills essential (verbal and written). 
  • Must be flexible in terms of working hours
  • Should be guest-orientated

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.


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