Director, Regional Talent Acquisition (Maternity Leave)

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

AccorHotels is sourcing an innovative, dynamic, and accomplished Recruitment professional in the Hospitality Sector, with proven success in building talent pipeline, developing sourcing strategy, and working effectively in partnership with multiple stakeholders.  

Canada’s Western Mountain Region consists of five world-class resort hotels; Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Jasper Park Lodge, Fairmont Chateau Whistler and Rimrock Hotel Banff.  With over 3,000 employees, staff housing, and high recruitment needs due to seasonal operations and commitment to training young hospitality professionals, our resorts are focused on Talent Acquisition excellence both in strategy and execution. 

The Director, Regional Talent Acquisition, will lead AccorHotels Canada’s Western Mountain Region in Recruitment Strategy and Talent Acquisition Initiatives. With a passion to build relationships, and drive results highlighting the power of human capital, this leader will inspire, coach and support Hotel Operation and Talent Acquisition teams to efficiently and creatively identify and attract top talent throughout all stages of the recruitment life-cycle.  

The ideal candidate has completed a post-secondary degree/diploma in Human Resources or Business, worked as a Sourcer/Recruiter for 3 to 5 years, and has strong leadership skills.  This position will be working from Fairmont Banff Springs, with travel expected, and flexible work from home options will be available. 

Job Duties Include:

Reporting to the Regional Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:      

• Consistently offer professional, friendly and engaging service  

• Create a strategic Talent Acquisition Plan for Canada’s Western Mountain Region in partnership with Hotel Executive Teams and Directors of T&C that drives strategies for creative sourcing, headhunting and selection of top talent for our properties 

• Analyze the effectiveness of strategies, providing regular scorecard of KPI results   

• Oversee the Regional Talent Acquisition team and coordinate the recruitment efforts of CWMR Talent Acquisition Hub 

• Improve organization attractiveness through strategic marketing planning around employment branding, digital & social media presence, and leveraging our unique selling propositions in partnership with our Regional Digital Marketing Manager and Hotel marketing teams. 

• Identify top talent within the local hotel industry, and deploy passive recruitment methods  

• Assess recruiting tools, technology and processes and continually streamline recruitment strategies and actions for increased efficiency and effectiveness with the intent to reduce the time to hire 

• Review and gather feedback and data to ensure regular enhancements for a seamless and world class candidate experience 

• Identify and create partnerships with local, hotel, trade schools and drive our Student Work Experience and Graduate hiring programs 

• Develop new sourcing areas domestically & internationally and develop and maintain relationships with appropriate agencies to recruit 

• Be at the forefront of education on immigration initiatives, work permits, refugee & new immigrant initiatives and global recruitment to guide agency and legal support as necessary 

• Stay current on industry news, trends and best practices as related to the Region’s talent needs 

• Source candidates for key department heads, executive committee level positions  

• Support hotels, tap in to new talent and sourcing for tough to fill positions at line, supervisory and manager level 

• Liaise with Hotel Teams & Directors of T&C to understand Talent Acquisition needs 

• Develop, guide and coach hotel Talent Acquisition Managers on new trends, to build expertise 

• Create and manage the Regional Talent Acquisition budget and forecast in partnership with Regional Director of T&C and property Directors of T&C 

• Support and drive Accor’s and Canada’s Western Mountain Regions Diversity & Inclusion commitments and goals 

• Follow departmental policies and procedures, including safety policies 

• Other duties as assigned 

Your Skills & Qualifications:

• Post-Secondary degree in Human Resources, Hospitality or Business related studies 

• Well-rounded, experienced recruiter, minimum 3 to 5 years  

• Sound understanding of technical recruiting and headhunting strategies 

• Previous Human Resources experience and Hotel industry experience an asset 

• Marketing and sales technique experience an asset 

• Ability to build and maintain strong relationships throughout business units and levels of the organization, as well with industry partners 

• Proven team leader, results drive, self-motivated with a high level of energy and passion for talent management 

• Excellent communication skills 

• Experience with the use of application tracking software, social media and professional networks liked LinkedIn 

• Demonstrates a high degree of confidentiality and common sense in decision making 

• Ability to multitask, work in a fast-paced, changing environment and handle demands simultaneously professionally 

• Strong organizational skills, able to maintain a complex calendar, varied workload and keep exceptional attention to detail 

• Possess a gracious, friendly and fun demeanor

• Ability to work on location in Hotels, with work-from-home options available as business dictates.  Travel as required within the region and to select hospitality schools. 

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees available up to 3 months
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity and inclusion being woven into the fabric of our brand’s DNA. We pride ourselves on being an equal opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent, but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide. 

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Hotels & Resorts/The Rimrock Banff and the extraordinary opportunities that exist within our resort!