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Mercure Makkah Aziziah, Makkah, Saudi Arabia



Director of sales



Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Responsibilities and essential job functions include but are not limited to the following:

  • To closely monitor the competition and ensure that the department has a complete understanding of hotel’s products.
  • Establish good business and social relationships with the industry and participate in activities related to public relations in order to further increase sales leads for department as well as Hotel.
  • Monitor revenue and costs of the department and assist in developing strategies to maximize profits and minimize costs in conjunction with the Group Director of Sales.
  • Liaise with Group Director of Revenue Management to develop pricing strategies and peak season procedures. Ensure that these are reflected in the monthly parameters.
  • Solicit, negotiate, and book new and repeat business through various efforts (blitz, prospect calls, personal sales calls, referrals, site inspection etc.) to maximize revenues.
  • Daily observation and monitoring to identify opportunities and acquire competition accounts.
  • Manage the conversion of RFPs.
  • Prepare weekly, monthly, quarterly and annual reports as required.
  • Assist with compilation of competitive intelligence information.
  • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
  • Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
  • Actively participate in prescribed sales training.
  • To ensure maximum employee satisfaction. Conduct monthly and annual performance reviews.
  • Work effectively with all departments to ensure 100% guest satisfaction.
  • Provides warm service and assist guest according to hotel and brand standards.
  • Acts in accordance with the standards conforms to the policies and procedures of Accor and its values.


  • Bachelor Degree, Business School and/or Hotel School Diploma preferred.
  • Minimum five-year experience.
  • Minimum three years’ experience in a Hotel environment.
  • Candidate must have flexible schedule and ability to handle multiple tasks simultaneously.
  • Strong leadership, dynamic personality, results oriented, excellent communication and interpersonal skills.
  • Professional presentation and the ability to close a sale.
  • Must be able to prioritize, organize, be self-efficient and maintain a positive attitude within a very busy environment
  • Computer experience at intermediate to advanced level is mandatory with knowledge of Windows 2003 (Excel, PowerPoint and Word, Access) Opera Sales & Catering.
  • Proficient in English & Arabic language (Verbal and written).

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.


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