Director of Housekeeping

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• To be responsible for the affairs of the department and the operation of the economic affairs. Ensure that all guest rooms, public areas, back office areas are clean and up to standards;
• Create a healthy and safe environment for guests and staff;
• Ensuring a high level of service to guests according to the rules and standards of the rooms department;
• Conduct regular inspections of the general Hotel area and Guest rooms and report directly to the manager;
• Resolve guest complaints and follow up on required actions;
• To ensure the management of the employees of the Department, the productivity of the work and conduct according to ethical standards;
• Check all VIP guest rooms before the Manager in the Rooms section;
• To participate closely in the special projects of household works;
• Supervise the implementation of high-level cleaning, technical work and safety rules related to the issues related to the housekeeping department of the hotel and around the hotel;
• To regularly work together with all divisions/departments and meet their work-related requirements in a timely manner;
• To perform work within the standards of  Hotel, to instruct the employees of the department;
• To control overall performance and the sale of the laundry department;
• To regularly analyze the spare parts in the warehouse and their quantity;
• To control the work and attendance schedules of the employees of the department, vacation planning, training plan for the department;
• To create and update all policies and procedures of the Department and make sure all employees reporting to her/him are familiarized with them;
• To provide departmental (all monthly, quarterly, annual) reports to the directly subordinate manager:

• Previous Housekeeping management experience, in a similar role is essential.
• Experienced in the luxury market, previous 5 Star experience essential.
  Strong operational background with experience in the implementation and management of brand standards.
• Experience in the coaching and development of a professional management team.
• Proven experience with cost control including payroll, expenses, and forecasting
• Excellent time management, organisational skills and ability to work autonomously.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.