DevOps Technical Lead

"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Main responsibilities include :

• Lead and mentor: Lead a team of DevOps Engineers in an Agile framework, guiding peers and fostering a culture of learning and collaboration.
• Roadmap & stakeholder management: Build the technical, product and services roadmap with Product Owners and Managers; gather stakeholder needs and propose technical solutions that balance business value, reliability and cost.
• Architectural design & implementation: Design and engineer technical solutions and products at an architectural level (CI/CD pipelines, infrastructure as code, micro‑services and serverless architectures) using Java, Node.js or Go, and tools like GitLab CI, Terraform, Helm, Ansible and Nexus. Ensure feasibility and manage workload and budget estimates for new features.
• Platform development & observability: Develop and enhance the Software Factory platform by automating deployment, monitoring and maintenance of applications and infrastructure on AWS (EKS, ECS Fargate, RDS, NLB/ALB, Lambda, ElastiCache, OpenSearch, IAM, SSM Agent) and Kubernetes. Embed observability and transparency using tools like Prometheus, Grafana, nginx‑ingress and fluentd.
• Coaching & training: Assist and train project teams in setting up CI/CD chains and DevSecOps practices; support up‑skilling of the DevOps team and broader development teams.
• Standards & governance: Define and validate standards and practices for DevOps, including software craftsmanship, cloud cost management (FinOps), security (OWASP Top 10, PCI DSS) and compliance.
• Innovation & improvement: Innovate by proposing new ideas, demonstrating initiative and staying up‑to‑date on DevOps and cloud technologies for an optimal user experience.
• Incident & support: Identify, troubleshoot and resolve issues in the production environment and support project teams in overcoming technical hurdles.

• Bachelor’s or Master’s degree in Computer Science or Engineering.
• Minimum 10 years of experience in roles such as DevOps or Cloud Engineer, including at least 5 years in DevOps leadership.
• Experience working in an Agile framework.
• AWS Certified Solutions Architect – Associate (required).
• Certified Kubernetes Application Developer CKAD (optional but beneficial).
• GitLab DevOps Professional certification (optional).
• Technical authority & best practices.
• CI/CD & IaC mastery.
• Cloud & orchestration expertise.
• Understand micro‑services and serverless architectures, monitoring solutions while adhering to OWASP Top 10 and PCI DSS security frameworks.
• Supporting toolchain: Familiar with SonarQube, Nexus, Checkmarx, Neoload, SoapUI, Jira/Confluence, and ServiceNow.
• Excellent communicator, negotiates, and coaches effectively; fluent in English.

• This position is based in Bangkok

• The role involves global collaboration, requiring flexibility to accommodate time zone differences.