Culture Manager

PARADISE OF PARADOXES.

25hours Hotel Jakarta The Oddbird is a space that celebrates culture and lifestyle with nostalgia, authenticity, and genuine hospitality. It embodies poetic contrasts-the paradise of paradoxes. Nestled in the heart of the Sudirman Central Business District (SCBD) within District 8, 25hours Hotel Jakarta The Oddbird stands tall with 38 stories, featuring 210 Rooms and 135 Serviced Apartments rising above Ashta Mall in the Senopati area, the city's hottest business and lifestyle district.

Sales Administration

• Support the pre-opening preparations and operational setup for the 53rd Floor outlet

• Develop and execute marketing activity plans to enhance brand awareness and drive business performance

• Coordinate closely with the Executive Chef in planning and implementing promotional and operational initiatives for both the 52nd and 53rd Floor outlet

• Prepare and monitor budgeting plans for the 52nd and 53rd Floor operations

• Organize and support sales related events, promotions, and activations

• Develop strategic sales plans to maximize revenue opportunities and achieve business targets

Business Performance

• Plan for Bar budget and review forecast on revenue and expenditure on monthly basic

• Analyze and submit month-end reports and identify deviation from business plan goals

• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the Bar

• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to General Manager upon completion of promotion

• Implement and maintain control measures to ensure that food & beverage costs, productivity, labor costs and operating supply costs for the Bar is in line with budget

Bar-i Operation

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

• Supervise team members to ensure that all tasks assigned/required in the Bar are carried out on time and according to instruction and departmental standards

• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service

• Handle guests’ complaints and comments tactfully and efficiently

• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies

• Maintain department communication logbook and updated notice board

• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests

• Check the Bar/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

• Maintain complete knowledge of all food & beverage services, contents & preparation methods, Bars and hotel services/features

• Ensure that health, safety and security procedures are in place in the Bar

• Attend all briefings, meetings and trainings as assigned by management

• Perform proper handover and communication to the next shift

• Assist other food & beverage Bars with their operations during peak times or when required

Team Management

• Interview, select and recruit Bar employees

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

• Prepare payroll and gratuity reports

• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Knowledge and Experience

• Diploma in Hospitality Management/Food & Beverage preferred
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Good working knowledge of MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter

Well-presented and professionally groomed at all times

This position is open to both local and expatriate candidates who possess relevant experience, strong leadership capabilities, and meet the applicable employment and immigration requirements in accordance with local regulations.