Conference & Events Planning Executive (Events Coordinator) - Parental Leave Cover (12-months)

At Pullman & Mercure Melbourne Albert Park, We grow through curiosity!
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Together, We Champion Progress...
Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

This is a 12-month fixed-term parental leave cover position, with the possibility of furthering your career in other roles within the Accor Group after the 12 months.

Joining the commercial heart of our hotel and reporting to the Associate Director of Events, you will: 

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
• Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business

About you

• Passionate for people and a natural ability to connect with diverse groups 
• Excellent customer service skills with the ability to easily build rapport with internal and external clients
• Adaptable and a quick thinker with problem solving skills who proactively looks to assist where possible
• Organised and with high attention to detail and the ability to coordinate multiple events simultaneously
• Knowledge of or previous experience in Hotel Event Planning is an advantage
• Alternatively, experience in a coordination role in a standalone function space or prior experience in a hotel environment 
• DELPHI and OPERA Cloud system experience is desirable but not vital

Diversity, equity and inclusion are paramount to us, and your training and development is our priority.

A few of our amazing benefits at Pullman & Mercure Melbourne Albert Park:

• Complimentary lunch, while on duty
• Discounted on-site car park
• Access to Learning & Developments platforms
• Accor worldwide accommodation and Food & Beverage benefits
• Work alongside experienced leaders

Current Australian working rights are required for your application to be considered.