Conference & Events Coordinator

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are looking for someone who is passionate about creating memorable guest experiences and excited to grow a career in events and hospitality. You will thrive in a supportive environment where collaboration and genuine care for others are at the heart of everything we do.

Key duties of this role include, but are not limited to the following:

• Provide day-to-day administrative support to the Associate Director of Conference and Events and Conference & Events Planners.
• Assist with administrative tasks such as updating event files, entering data, menus and preparing documents.
• May be required to assist with the preparation and distribution of Banquet Event Orders (BEOs).
• May be required to assist with bookings and enquires.
• Support the events team with coordinating and managing onsite requirements for event organisers.
• Follow up on payments with internal stakeholders and clients as required.
• Communicate effectively with hotel departments.
• Ensure all event-related documentation is accurate.
• Adhere to Health & Safety and Licensing regulations at all times.
• Maintain clear and professional communication with hotel suppliers and clients.

What you will bring (but not limited to): 

• A strong interest in launching a career in events and hospitality.
• A  passion for providing outstanding, guest-focused service.
• Great attention to detail and the ability to multitask with confidence.
• Excellent communication and organisational skills.
• Comfort working in a dynamic, administration-heavy environment.
• A team-player mindset and willingness to learn and grow with your colleagues.
• Flexibility to work onsite, including very occasionally early mornings, evenings, or weekends.

To be successful in this role, you will ideally have:

• Genuine customer service and interpersonal skills, with a flexible and solutions-focused approach.
• Clear and professional communication skills, both written and verbal.
• Strong administrative skills, with a high level of organization and attention to detail.
• High Level of computer literacy – experience with Delphi, Microsoft Office, or Opera Cloud is a bonus, but not essential.
• A strong sense of empathy and a commitment to understanding and meeting guest needs.
• The ability to stay calm under pressure, juggle multiple priorities, and work closely with a collaborative team.

 Accor, we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment. We offer: 

• A fun, diverse & inclusive culture where we value you being the Real Deal.
• Career progression opportunities as far as the eye can see.
• Extensive local, national and international discounts on Accommodation, Food & Beverage and other hospitality benefits.
• A team that is all about development, giving you endless opportunities to grow and progress in your career.

You must have valid and current working rights in Australia.

If this sounds like your next step, please apply today to see where a conversation could take you. We can't wait to hear from you!