Commercial - Admin Assistant

Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture. Offers exclusive experiences for ALL members, this magnificent resort provides 413 exquisite rooms, including 39 suites and villas, along with an array of resort facilities.

Indulge in a culinary journey at three restaurants and two bars, rejuvenate at Sofitel FITNESS and Sofitel SPA, and delight in the outdoor and indoor kids club. Additionally, the resort features 24 function venues, including a Grand Ballroom and a Beachfront Ballroom. Discover the ultimate Art de Vivre at Club Millésime, where delectable cuisine, exquisite wines, and Balinese charm await. Nestled in the serene Nusa Dua enclave, this remarkable 5-star beach resort offers easy access to Bali’s tranquil eastern coastline. Just a 10-minute drive from the airport and a short distance from the water sport coastal area of Tanjung Benoa, it is situated within the exclusive resort area of Nusa Dua, showcasing a picturesque sunrise, pristine beach, and a 7 km beachside pathway ideal for morning walks or cycling tours.

The Commercial - Admin Assistant will provide crucial administrative and operational support to the Commercial team. You will play a key role in ensuring smooth communication and efficiency across various departments, assisting with daily tasks, and helping manage documentation, reports, and client communications. This role requires strong organizational skills, attention to detail, and the ability to handle multiple priorities.

Key Responsibilities

• Administrative Support: Provide general administrative assistance to the Commercial team, including managing calendars, scheduling meetings, and handling phone calls and emails.

• Document Management: Prepare and maintain commercial documents such as contracts, reports, presentations, and sales proposals. Ensure all files are organized and up-to-date.

• Data Entry & Reporting: Assist with data entry into CRM systems, sales databases, and tracking tools. Prepare basic reports on sales performance, customer interactions, and inventory.

• Customer & Vendor Communication: Communicate with clients, vendors, and partners to coordinate appointments, follow up on contracts, and assist with inquiries. Provide exceptional customer service as the first point of contact.

• Meeting Coordination: Assist with organizing meetings, conferences, and events for the Commercial team. Take minutes during meetings and follow up on action items.

• Sales & Marketing Support: Support the sales and marketing team with activities such as research, preparing promotional materials, and assisting with trade shows or events.

• General Office Support: Help manage office supplies, order materials, and perform general office duties to ensure a productive and smooth-running work environment.

• Proven experience of 2+ years in sales administration or a related field
• Proficiency in Microsoft Office Suite, with advanced Excel skills
• Experience with Customer Relationship Management (CRM) software
• Strong data entry and database management skills
• Excellent verbal and written communication abilities
• Demonstrated time management and multitasking skills
• High attention to detail and accuracy in work
• Bachelor's degree in Business Administration or related field (preferred)
• Ability to work efficiently in a fast-paced sales environment
• Strong organizational skills and ability to prioritize tasks effectively
• Knowledge of sales processes and terminology
• Fluency in English and Bahasa Indonesia