Cluster Sales Executive - Groups and Events

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service.

• Representing Fairmont values and service promises

• Preparing, negotiating and sending proposals & contracts

• Determine group rates based on evaluation with support of DORM

• Regular follow ups to ensure highest possible conversion

• Handles negotiations to ensure maximization of revenue income

• Site Inspections and entertainments to show case the property

• Attends all internal meetings and provides update on group lead status’

• Constant communication with operation teams to ensure highest level of customer service

• Managing a set of 20-25 (3rd Party) accounts in terms of sales calls, entertainments, received leads and conversion/production

• KPI’s/Activity Goals such as number of sales calls, entertainments, site inspections, received leads and conversion rate

• Preparation of weekly, monthly and annual reports such as production reports, lead status reports, personal month end reports, etc.

• Preparation, communication and participation in FAM trip groups/events

• Constant interaction with Global Sales Offices to ensure highest level of product knowledge for global KAM

Experience in luxury hotel segment (5*)

• Excellent communication skills (verbal and written)

• Very good presentation skills (site inspections)

• Understanding of Group operations (arrival procedures, meeting requirements, etc.)

• Knowledge and experience with Microsoft Office is mandatory

• Knowledge and experience with Opera is an advantage

• Previous experience in MICE is mandatory

• Team player with supportive attitude

Visa Requirements: 

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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