Cluster Reservation Manager

Situated in the bustling, up-and-coming neighborhood in Northern Bangkok, Novotel Bangkok Future Park Rangsit is the perfect place for business or family travellers to work, play or just relax.

Novotel Bangkok Future Park Rangsit is the perfect place to ‘Take Time’ to escape and relax or explore the region. With the nearby expressways and SRT red line service, you can reach industrial parks in Pathum Thani, the ancient city of Ayutthaya, and the Don Mueang International Airport (12 km away) with ease. Stay at Novotel Bangkok Future Park Rangsit and experience a city haven full of freedom and convenience.

•Oversees all reservations (rooms and outlets) across both Novotel Bangkok Future Park Rangsit and Navera Phuket – MGallery, ensuring accuracy in booking, inventory control, and guest information.

•Aligns with revenue strategy by monitoring booking trends, supporting forecast accuracy, managing allotments, and coordinating with Sales, Revenue, and F&B teams.

•Leads and standardizes operations by supervising reservation staff across both properties, maintaining consistent SOPs, and ensuring high service standards for guests and partners.

•3–5 years in Reservations/Front Office within an international hotel chain, with at least 2 years in a supervisory or managerial role.

•Proven track record in managing both room and outlet reservations, ideally in properties with high group, MICE, and F&B demand.

•Experience in revenue management collaboration and knowledge of Accor distribution/loyalty systems is highly desirable.