Cluster People & Culture Supervisor

Every Gesture Carries Meaning. Every Stay Leaves a Mark.

At Luura, work unfolds like island life itself. Unhurried. Intentional. Shaped by culture, art, and the people who bring it to life.

We believe luxury should feel human. Connection matters. Details speak quietly but with purpose. Our spaces are designed not only for guests, but for those who animate them. Places where curiosity is welcomed, individuality is valued, and ideas are heard.

Contribution here is personal. Craft is respected. Each day offers a new opportunity to create moments that linger.
If you are thoughtful, creative, and moved by making experiences that feel real, you will feel at home.
Welcome to Luura.

The Island Chapter

Luura begins its journey in Paros with two distinct yet connected expressions.

Luura Paros Cliff, opening May 2026, features 39 thoughtfully designed rooms set above the sea.

One year later, Luura Paros Sand follows with 49 additional rooms and a collection of vibrant food and social spaces that capture another rhythm of the island.

Your Role in the Story

As our Cluster People & Culture Supervisor, you’ll be supporting in driving force behind shaping our teams and culture across two distinctive hotels. You’ll ensure that every aspect of the employee journey — from hiring and onboarding to engagement and wellbeing — reflects our values and contributes to both people and business success.

This role blends operational support with hands-on excellence—developing talent, leading hiring and HR operations, nurturing a culture that grows with us, and creating a workplace where every team member helps make LUURA unforgettable.

Key Responsibilities

• Coordinate the end-to-end recruitment for all roles, including individual hires and mass hiring, in line with business needs.
• Screen CVs, shortlist candidates, and manage communication throughout the recruitment process, internally and externally.
• Ensure role coverage during seasonal turnover and temporary absences.
• Deliver end-to-end onboarding for all new hires, covering mass onboarding events, inductions, training coordination, and property orientation, aligned with cluster standards and Cluster Director of P&C direction.
• Create, update, and manage the HR training library—training manuals, SOPs, and HR documentation—in collaboration with department heads to meet business needs.
• Support hands-on employee training during the season and pre-opening phases, coordinating logistics, tracking attendance, and maintaining training records in P&C archives.
• Assist employees in daily P&C-related needs, providing guidance and support as per business requirements, and as per defined policies.
• Support on the monitoring of daily attendance, check-in/check-out processes, and leave management; identify discrepancies and proactively report to the Cluster Director to ensure compliance and smooth communication across properties.
• Manage vacation requests and documentation in line with business needs.
• Oversee and deliver the end-to-end employee exit processes, ensuring policy compliance, proper documentation, and a structured exit lifecycle.
• Prepare and ensure support on accurate employee records and digital/physical archives, including contracts, vacation forms, payroll documentation, and compliance with labor regulations.
• Support payroll processes and timesheet management in alignment with legal requirements and Cluster P&C Director guidance.
• Coordinate accommodation, uniforms, staff cafeteria, transportation, and other operational logistics as directed by leadership and business needs.
• Support the implementation of recognition programs, wellbeing initiatives, and team-building activities to enhance employee engagement for the season and per P&C strategy.
• Assist with health, safety, and employee welfare compliance across the cluster, in alignment with the Cluster Director of P&C and the Health & Safety leader/occupational doctor. Maintain clean records as per action.
• Participate in operational needs during peak periods, special events, and property openings, ensuring adequate staffing and smooth execution.
• Support on the production of HR reports, dashboards, and analytics to track headcount, turnover, absenteeism, training completion, and other P&C needs.
• Maintain clean and organized archives for all employee records, including SOPs, training materials, contracts, and HR blueprints.
• Maintain employee benefits records and ensure confidentiality of all employee information and sensitive matters.
• Build and support the internal communication and community engagement by managing the “Lobby” communication tool, as directed by the Cluster Director of P&C.
• Support HR system implementation and ongoing maintenance, ensuring clean and accurate data per employee.
• Facilitate communication of HR news, policy updates, and organizational changes to all permanent and seasonal employees.
• Support the preparation and maintenance of job descriptions, contracts, job advertisements, and reference letters, as per departmental needs.
• Act as a brand ambassador for Taskworld, ensuring tasks are executed smoothly during pre-opening and guiding new team members on tool use.
• Ensure strict confidentiality, demonstrate strong professional judgment, and maintain a communicative, approachable, and supportive persona in all HR interactions.
• Act as a role model for company values, professional etiquette, and guest-focused service standards.

Who We’re Looking For

• Minimum of 4 years’ experience in HR or People & Culture roles within hospitality.
• Experience in supporting pre-opening hotels, F&B outlets, or seasonal properties.
• Strong understanding of hotel operations and workforce seasonal HR needs.
• Hands-on experience in recruitment, onboarding, training, and HR operations.
• Knowledge of or experience with Greek operating businesses, including understanding local Greek laws.
• Fluent in English.
• Eligible to work in EU countries.
• High level of confidentiality and professionalism.
• Excellent communication and interpersonal skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Team player who supports a people-first culture.
• Focused on creating exceptional, memorable people experiences.
• Excited to work in a fast-moving, people-first environment.
• Passionate about culture, art, and authentic hospitality.

Perks You’ll Love

• Team rates at LUURA, Ennismore & Accor properties worldwide.
• Discounts at our restaurants, bars, and cafes.
• Access to art, cultural events & live music nights.
• Recognition that matters — from surprise gifts to team celebrations.
• Beautiful team spaces & comfortable accommodation (where applicable).

Ready to Dive In?

Bring your energy, your ideas, and your true self — and let’s create something unforgettable together.

📍 Apply now and start your journey with LUURA.