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, Surabaya, Indonesia

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REF80230B

Cluster Executive Housekeeper

Region

PM&E


Company Description

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all-Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym and spa.

 

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status – quo.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

  • Oversees the daily operations of a large housekeeping team, ensuring high standards of cleanliness and guest comfort through regular inspections and team briefings.

  • Manages and mentors the team by providing regular feedback and coaching to support their professional growth and improve service quality.

  • Collaborates with other departments, including the in-house laundry team, to deliver a seamless guest experience and meet individual guest needs.


Qualifications

Your experience and skills include:

  • A warm, approachable, and caring personality with a genuine passion for hospitality.

  • A minimum of 2 years’ proven experience in a Housekeeping Management role, with a track record of delivering high standards.

  • Strong ability to anticipate guest needs and consistently provide a professional, welcoming service.

  • Exceptional organisational and time-management skills, with the ability to prioritise and manage a busy operation effectively.


Additional Information

WHY WORK FOR ACCOR

 

•Employee discounted rates at Accor hotels worldwide

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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