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Fairmont The Norfolk, Nairobi, Kenya

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REF54284Y

Chief Steward

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

Chief Steward


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Cluster Executive Chef, responsibilities and essential job functions include but are not limited to the following: 

  • Responsible for the effective and efficient operation of the Stewarding Department including supervision of sanitation processes, stock control, and maintenance of health, safety, and hygiene in all F&B areas.
  • In Charge of HACCP standards implementation and control in Base of ACCOR Safe Food and Hygiene Standards.
  • Ensures accurate tabulation of all losses/breakage and proposes the purchase of all operating equipment.
  • Conduct daily inspections of all F&B areas and kitchens to ensure cleanliness and compliance with health and sanitation codes, including all food safety requirements.
  • Review all banquet event orders to ensure proper setup is in place.
  • Ensure all breakages and chipped items are removed from circulation, inventoried, and part of a robust breakage reduction program.
  • Recruit, train, and schedule stewarding colleagues and supervisors, in collaboration with the Cluster Executive Chef.
  • Balance the operational, administrative, and stewarding team member needs, ensuring smooth day-to-day operations.
  • Maintain accurate inventory records for dinnerware, flatware, glassware, and service ware.
  • Take part in the Hotel’s sustainability committee and Health & Safety Committee.
  • Manage monthly Stewarding labor in line with budgetary guidelines.
  • Champion for sustainability efforts including but not limited to waste reduction, improvement of recycling and water / energy reductions.

Qualifications

Your experience and skills include:

  • Reading, writing, and oral proficiency in the English language.
  • Hospitality Management or culinary school training required
  • HACCP knowledge.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Experience in the same position in a luxury Hotel is preferred
  • Committed to having a full understanding of health, safety, and environmental practices in the workplace
  • Must be results-oriented, very organized, highly motivated, and able to work under pressure
  • Must have excellent interpersonal, communication, written and organizational skills
  • Knowledge of MS Office Suite

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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