- Integral
- Permanente
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
Raffles Seychelles, Baie Ste Anne, Seychelles
__jobinformationwidget.freetext.ExternalReference__
REF34991W
Butler - Russian Speaking
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.
Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
To deliver day-to-day butler services to the Hotel’s guests in accordance with the Hotel’s established standards.
KEY ROLES & RESPONSIBILITIES
- Ensure guests receive prompt, courteous, pro-active and personalized service
- Clean and maintain all butler areas including occupied and non-occupied rooms, pantries, stores, equipment, perishables, stationary
- Check the expiry dates of all perishables and practice optimum usage of resources
- Liaise with Private Dining and check on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly
- Maintain appearance, discipline and efficiency at all times
- Ensure that consumption of guest supplies is under control
- Practice tactful up-selling of hotel products and facilities
- Ensure repeat guests are met and greeted on a daily basis and profiles are updated
- Ensure long-staying/special-attention/occasion-celebrating guests are taken care of exclusively, paying particular attention to their needs and requests
- Ensure good regular communication amongst the team and Resident Service Manager
- Take regular inventories of all items within the jurisdiction of Butlers and inform the Supervisor for any fresh stocks required
- Attend daily briefings and note information about guests and functions in the hotel
- Fully understand the difference in guest levels (VIPs) and Room Categories
- Ensure the upkeep of all guest rooms and report any maintenance faults to Supervisor
- Respect guest privacy and do not discuss guests’ private information with colleagues
- Ensure all unattended valuables and belongings inside guest rooms are noted and Supervisor is informed about the same
- Report any Lost and Found to the Supervisor and Housekeeping Coordinator
- Maintain all reports and records and meet deadlines
- Provide third service to guests by ensuring rooms are tidied up after guests leave rooms
- Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met
- Check all items (amenities/ laundry etc.) before delivering them to the guests
- Offer information about various hotel facilities and services to guests
- Demonstrate discretion and courtesy when entering into the private space of guests
- Adhere to OH&S policies and procedures
PERSONAL ATTRIBUTES
- Good organizational skills and engagement with guests
- Ability to work a multi-cultural workforce
- High level of integrity, enthusiasm, dedication and support for continuous improvement
- Good knowledge of the entire Housekeeping Operations
- Knowledge of Opera Property Management System preferred
QUALIFICATIONS
- Post Secondary education
- Good Housekeeping and Guest Relations knowledge
- Minimum 1 year experience as a Butler in a luxury hotel environment
- Degree in Hotel Management is an asset
QUALIFICATIONS
- Post Secondary education
- Good Housekeeping and Guest Relations knowledge
- Minimum 1 year experience as a Butler in a luxury hotel environment
- Degree in Hotel Management is an asset
- Oral and written fluency in Russian & English
- Friendly
- Displays initiative
- Team player
- Customer/people oriented
- Responsible and helpful
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Pullman Maldives All-Inclusive Resort, Pullman Maldives Maamutaa, Maldives
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Maldives
Áreas
Governança
Descrição
Cluster Airport Assistant Manager will responsible for the daily management of Airport Operation, ensuring that the highest standards of service is provided to all guests. Ensure that all guests recei
Referência
a0f34210-cc5f-4513-b63c-1f3a4898c94b
Data de validade
01/01/0001
Salário
Localização
Novotel Itu Terras de São José Golf & Resort, ITU, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Meio Período
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
ITU
Áreas
Governança
Descrição
Auxiliar o seu superior na coordenação do trabalho da equipe.Acompanhar a ocupação do hotel, em conjunto com o Coordenador de Recepção, de acordo com a disponibilidade, orientando o Supervisor de Rese
Referência
1f9918ee-7079-419f-b3c3-a997196fd3eb
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel & Residences Nairobi, Nairobi, Kenya
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Estágio
Locations
Nairobi
Áreas
Governança
Descrição
We are currently looking for interns to join our housekeeping department.Our Housekeeping team is dedicated to ensuring exceptional cleanliness and upholding the highest standards throughout our prope
Referência
77fb9b56-2164-42ea-bb07-fad096a7a464
Data de validade
01/01/0001
Salário
Localização
ibis Cardiff Gate - International Business Park, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
IBIS
Tipo de Contrato
Permanente
Locations
Cardiff
Áreas
Governança
Descrição
Are you someone who thrives on providing exceptional guest experiences? Do you enjoy building meaningful connections with customers while maintaining a professional demeanor? Look no further – at Ibis
Referência
de992f09-6b7e-4b2e-9caa-d5dfe44b057c
Data de validade
01/01/0001
Salário
Localização
Raffles Singapore, Singapore
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Singapore
Áreas
Governança
Descrição
The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incide
Referência
7366fff1-e480-40a1-8222-070dce5ee96c
Data de validade
01/01/0001
Salário
Localização
Mercure London Bridge, London, United Kingdom
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
As our next Reception Team Leader, you…Would describe yourself as a committed manager with human knowledge, a distinct personality and someone who can work in a structured way. In short: You take care
Referência
b9f9ecf5-a3fd-47c0-ace6-15a713705492
Data de validade
01/01/0001
Salário
Localização
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Governança
Descrição
HK Supervisor We are looking for dynamic and energetic Supervisor to join us in our team.What you will be doing:You’ll support the entire housekeeping team in their work and will be paying close atte
Referência
06c3d91d-cf34-42ad-aa8b-29ac9fcceaf0
Data de validade
01/01/0001
Salário
Localização
Novotel York Centre, York, United Kingdom
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
York
Áreas
Governança
Descrição
Duties Responsible for the sales and management of all group bookings of 7 rooms or more that do not require catering (with the exception of breakfast).This also includes the management of PCO group b
Referência
18687bb6-0cc3-4bb2-8554-ebf65b9bc708
Data de validade
01/01/0001
Salário
Localização
Novotel Abu Dhabi Al Bustan, Abu Dhabi, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Abu Dhabi
Áreas
Governança
Descrição
Ensure guest history database maintenance systems are in place.Ensure all rooms related areas comply to brand standards.Fluency in Arabic (spoken and written) is required to effectively communicate wi
Referência
64138012-653b-4837-8a5a-dba5e078854e
Data de validade
01/01/0001
Salário
Localização
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
M GALLERY
Tipo de Contrato
Permanente
Locations
Doha
Áreas
Governança
Descrição
To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests. Playing a key role in VIP procedures. Making sure all guests are satisfied with t
Referência
daaeb7c5-9bf8-4a8c-b228-07d6b1b4aad2
Data de validade
01/01/0001