- Integral
- Temporário
- PULLMAN
- Governança
__jobinformationwidget.freetext.LocationText__
, Pujut, Indonesia
__jobinformationwidget.freetext.ExternalReference__
REF31669Q
Butler
Region
Holding
Esta vaga já expirou. Veja funções semelhantes abaixo...
Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.
Accor’s first premium-scale resort in Lombok, With 257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings.
Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.
At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.
Job Purpose
This position is responsible for the delivery of day-to-day butler services to the Hotel’s guests in accordance to the Hotel’s established standards.
Primary Responsibilities
Operation
- Attend daily briefings and note information about guests and functions in the hotel
- Provide prompt, courteous and personalized service to all guests
- Ensure repeat guests are met and greeted on a daily basis and profiles are updated
- Ensure long-staying/special-attention/occasion-celebrating guests are taken care of exclusively, paying particular attention to their needs and requests
- Ensure that consumption of guest supplies is under control
- Demonstrate discretion and courtesy when entering into the private space of guests
- Ensure the upkeep of all guest rooms and report any maintenance faults to Supervisor
- Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met
- Check all items (amenities/laundry etc.) before delivering them to the guests
- Respect guest privacy and do not discuss guests’ private information with colleagues
- Ensure all unattended valuables and belongings inside guest rooms are noted and Supervisor is informed about the same
- Report any Lost and Found to the Supervisor and Housekeeping Coordinator
- Offer information about various hotel facilities and services to guests, practice tactful up-selling of hotel products and facilities
- Clean and maintain all butler areas including occupied and non-occupied rooms
- Check the expiry dates of all perishables and practice optimum usage of resources
- Liaise with Private Dining and check on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly
- Take regular inventories of all items within the jurisdiction of Butlers and inform the Supervisor for any fresh stocks required
- Maintain proper records and reports according to departmental standards
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
him/
Main Complexity/Critical issues in the Job
- Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
Knowledge and Experience
- Primary school education
- Excellent reading, writing and oral proficiency in English language
- Minimum 1 year of experience in a similar capacity preferred
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
- Possess skills of leadership, developing, strategic thinking, problem solver.
- Excellent communication.
- Results and service oriented with an eye for details.
- Ability to multi-task, work well in stressful & high-pressure situations.
- A team player & builder.
- A motivator & self-starter.
- Well-presented and always professionally groomed.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Nile City, Cairo, Egypt
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Cairo
Áreas
Governança
Descrição
Fairmont Gold Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable e
Referência
fbec2dfc-0c63-49bc-b465-bfbaf69fe779
Data de validade
01/01/0001
Salário
Localização
Novotel Sharm El Sheikh, Sharm El-Sheikh, Egypt
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Sharm El-Sheikh
Áreas
Governança
Descrição
We are seeking an enthusiastic and customer-focused Guest Relation Officer to join our team in the beautiful resort city of Sharm El-Sheikh, Egypt. As a Guest Relation Officer, you will be the primary
Referência
07149c21-c0a5-4655-8f1f-d115c16b289a
Data de validade
01/01/0001
Salário
Localização
FAIRMONT FAIRMONT LA HACIENDA, COSTA DEL SOL, Cádiz, Spain
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Cádiz
Áreas
Governança
Descrição
As a Front Office Agent at Fairmont La Hacienda, you will be the distinguished first point of contact for our valued guests. Your responsibilities include managing reservations, warmly welcoming guest
Referência
2aef6281-8d04-4b06-9fae-18a176f8ecf4
Data de validade
01/01/0001
Salário
Localização
Fairmont Nile City, Cairo, Egypt
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Cairo
Áreas
Governança
Descrição
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper
Referência
c92ec2e6-f42b-407a-8926-cd204c2aa39d
Data de validade
01/01/0001
Salário
Localização
HANDWRITTEN LEVNI HANDWRITTEN COLLECTION, Istanbul, Turkey
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Istanbul
Áreas
Governança
Descrição
What is in it for you:You will be part of a world leading hospitality brand Accor, offering many other perks such as;Competitive net salaryHotel opening bonus Monthly supermarket bonus cardSocial supp
Referência
9244d166-6797-442a-a544-cc9bc7d087d8
Data de validade
01/01/0001
Salário
Localização
HANDWRITTEN LEVNI HANDWRITTEN COLLECTION, Istanbul, Turkey
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Istanbul
Áreas
Governança
Descrição
What is in it for you:You will be part of a world leading hospitality brand Accor, offering many other perks such as;Competitive net salaryHotel opening bonus Monthly supermarket bonus cardSocial supp
Referência
bf507dcf-bafe-4cf0-a006-d7261958a313
Data de validade
01/01/0001
Salário
Localização
HANDWRITTEN LEVNI HANDWRITTEN COLLECTION, İstanbul, Turkey
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
HANDWRITTEN
Tipo de Contrato
Permanente
Locations
Istanbul
Áreas
Governança
Descrição
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper
Referência
ec7aad3a-ee59-47b1-9804-298deac13ee4
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Istanbul Marmara Sea, İstanbul, Turkey
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Istanbul
Áreas
Governança
Descrição
Job DescriptionTo provide first class service to the apartment guests by assisting them in a sincere and courteous manner, ensuring that the extra mile for the element of “experience matters” and ensu
Referência
c4329c7a-81d8-466e-a180-9beae5cd14e0
Data de validade
01/01/0001
Salário
Localização
Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Maldives
Áreas
Governança
Descrição
Manage day-to-day operations of Front Office Department service.Must reflect Mercure Mission and Vision Statement in following the general procedures directives of the company.Taking care of guests on
Referência
13108016-c9cc-431f-8880-9d3a9342c2a0
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Whistler, Whistler, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Whistler
Áreas
Governança
Descrição
Door / Valet AttendantFirst impressions are everything! Your engaging smile and personality are the essence of a great Door/Valet Attendant with Fairmont Hotels & Resorts.Starting Pay Rate: $17.40 per
Referência
47c6e6ca-8faa-4c35-9446-e0f95728794e
Data de validade
01/01/0001