Botanist Restaurant – Daytime Supervisor, Seasonal (April to September)

Be at the forefront of culinary innovation and luxury service as a key member of the service team at Botanist Restaurant. A modern oasis at the ocean's edge, Forbes Five-Star Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality.  Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences. 

Why work for Fairmont Pacific Rim?

• Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver 
• A competitive salary starting at $30.55
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.
• An award-winning restaurant in a Food & Beverage division that promotes growth, cross-training and career development opportunities
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit

What you will be doing:

Reporting to the Restaurant Leadership Team, responsibilities and essential job functions include but are not limited to the following:    

• Provide warm, sincere and engaging service ensuring we manage and foster the guest relationship
• Ensure Botanist consistently reflects the ambience and service standards set by the leadership team
• Ensure the delivery of excellent service by maintaining high staff morale and team spirit through active on the floor communication, training and coaching.
• Assist the General Manager by motivating, leading, coaching and monitoring the performance levels of all team members
• Ensure Botanist is operating within the standards of a Forbes five-star venue
• To be involved in and aware of the Vancouver culinary environment including competitors, partners and trends.
• To contribute and focus on daily growth of the operation though awareness and understanding of LQA and EES
• Work together with the culinary, service, and stewarding team to ensure that all food service meets or exceeds guest expectations and to promote teamwork as a strong component of the daily service culture
• Must be able to think independently
• Have full knowledge of all offerings
• Ensure all restaurant information and tools are maintained at the highest level 
• Take lead in handling all guest concerns, reacting quickly and professionally with the goal to bring around full resolution with guest satisfaction top of mind
• Create and maintain a positive company culture with aim to sustain an engaged,  knowledgeable and enthusiastic team while building mutual trust, respect, and cooperation
• Ensure that all safety and sanitation policies are followed when handling food and beverage
• Other duties as assigned

Your experience and skills include:

• Minimum of 1-year experience in luxury-level restaurant operations as a supervisor or Manager.
• An understanding and passion for the Vancouver culinary scene, and being a trend-setter in the market.
• Forbes five-star and/or Michelin rates dining experience strongly preferred.
• Problem solving & decision-making skills; analytical and highly detail oriented.
• Product knowledge, including a thorough working knowledge of wines, liqueurs and other beverages.
• Excellent interpersonal & communication skills; service oriented and a team player.  
• OpenTable experience required
• Strong computer skills (Outlook, Word, Excel and MS Office software)

Your team and working environment:

• With a bar, dining room, and an outdoor terrace garden, Botanist is an offer filled with wonderment and charm. We're seeking talented, passionate and energetic people to join our team. If you love food, drink and engaging with people, we'd love to hear from you.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!