Bike Butler Supervisor - Full Time (Seasonal May to September)

Always lending a helping hand with a smile. As a Bike Butler Supervisor, you will passionately assist guests with gearing up for a local, two-wheeled adventure in our city. As the on-shift leader, you will ensure all standards are met by the Bike Butler Team and that all bicycle equipment is properly cared for and logged.

Why work for Fairmont Pacific Rim?

• Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
• Competitive rate of $28.85 per hour
• Complimentary work meal during your shift through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world

What you will be doing:

• Lead the Bike Butler Team in assisting with all tasks relating to bike rentals starting from the guests’ first inquiry to their return with the bikes
• Conduct and own all tasks relating to bike maintenance
• Ensure safety guidelines by providing guests of all ages with properly fitted helmets and advising them with local riding regulations
• Assist with the Guest Services team as available and needed, which includes timely delivery of guests’ luggage, messages and any other items for delivery within the property
• Personalize guests’ orientation of the local area in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Parking and retrieval of guests vehicles, as needed
• All other tasks as required

• Your experience and skills include:
• Service focused personality is essential; customer related experience an asset
• Understanding of bicycles and how to maintain them
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team
• Class 5 drivers’ license required

• Your team and working environment:
• Be a part of Forbes Five Star and AAA 5 Diamond hotel, be a member of the finest Guest Services team

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS