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  1. Integral
  2. Permanente
  3. Governança
  4. ACCOR

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Queen Elizabeth 2, Dubai, United Arab Emirates

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REF33769K

Bellman

Region

Luxury & Lifestyle


Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. 


Job Description

  • Greet and welcome guests.
  • Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
  • Maintain VIP/Group and individual arrivals reports.
  • Attend to inquiries and provide accurate information to guests.
  • Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
  • Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.

Qualifications

  • Proficiency in Opera
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • At least 1 year experience working on a similar role.
  • Hospitality background is preferred. 
  • Fluency in English; additional languages are a plus.

Additional Information

https://www.qe2.com/en/

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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