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Banyan Tree Doha, Doha, Qatar

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REF88782H

Bellman

Region

Luxury & Lifestyle


Company Description

"Why work for Banyan Tree Doha?
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.


Job Description

As a Bellman, you will play a crucial role in ensuring our guests receive warm, attentive service from the moment they arrive until their departure.

  • Greet and welcome guests with a friendly, professional demeanor upon their arrival
  • Assist guests with luggage handling during check-in and check-out processes
  • Escort guests to their rooms, providing information about hotel amenities and services
  • Offer knowledgeable recommendations about local attractions, dining options, and transportation in Doha
  • Maintain a clean and organized lobby area, ensuring luggage carts are always available and in good condition
  • Assist with valet parking services when required
  • Collaborate with front desk staff to ensure smooth check-in and check-out experiences
  • Respond promptly to guest requests and inquiries, demonstrating a commitment to exceptional customer service
  • Maintain up-to-date knowledge of hotel policies, services, and current events to address guest questions accurately
  • Assist with special requests or errands to enhance guest satisfaction
  • Ensure proper tagging and secure storage of guest luggage
  • Perform additional duties as assigned by management to support overall hotel operations

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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