Barista, Lumiere Brasserie

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.

As Barista, you will set up and stock all service stations and assist food servers with table service to ensure total guest satisfaction. To be of service and ensure a consistent, correct and quality presentation for all food and beverage. To serve in a timely delivery of food and beverages to the guests. To possess comprehensive knowledge of menus, food descriptions, and recipes, including awareness of dietary restrictions.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment
• Prepare all coffee, espresso, juice bar drinks ordered while maintaining high productivity levels
• Maintain accurate department signage and pricing
• Manage transactions with customers using POS system
• Maintain back stock in good order
• Operate and sanitize all equipment in a safe and proper manner
• Sweep floors between guests and service accordingly
• Clean up spills and debris off the floor during and between service
• Discard trash to appropriate location
• Maintain cleanliness and organization of workstations
• Plate presentation
• Expedite food orders when necessary
• Support and assist Chefs and Managers
• Control costs and waste
• Maintain cleanliness and organization of line
• Be proactive by assisting co-workers
• Be familiar with all menu items and aspects and services of the property
• Clear excess dishes on table to maintain clean and orderly appearance
• Exceed guest’s expectations
• Comply with liquor laws
• Other duties as assigned

What is in it for you:

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Hourly Rate: $31.00 (Break-In Rate applicable for New Hires as per CBA)
• Schedule based on Seniority and Business Needs

Your experience and skills include:

• Must have minimum one year of customer service experience
• Must have exceptional organizational qualities (skills)
• Must have friendly, helpful, engaging manner
• Successful completion of Barista training position
• Must Pass Food, Beverage and Service Knowledge Quizzes and Skill tests
• Able to read, write, and speak English at advanced level to facilitate communications
• Cash handling skills are necessary
• Basic math skills
• Able to use good judgment
• Able to communicate clearly and listen attentively to guests, management and co-workers
• Food Handler’s Certification

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements:  Must provide proof of current eligibility to be employed in the United States of America.