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  1. Integral
  2. Permanente
  3. PULLMAN
  4. Alimentos e Bebidas

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Pullman Nairobi Upper Hill, Nairobi, Kenya

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REF91530B

Bar Supervisor

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

The Bar Supervisor is responsible for overseeing the daily operations of the bar, ensuring excellent guest service, efficient team performance, and compliance with hotel standards, health & safety, and brand guidelines.

Operations & Service

  • Supervise daily bar operations to ensure smooth and efficient service.

  • Maintain high standards of beverage quality, presentation, and service.

  • Ensure guest satisfaction by proactively engaging with guests and resolving service issues.

  • Monitor bar opening and closing procedures.

Team Leadership

  • Supervise, train, coach, and motivate bartenders and bar attendants.

  • Prepare duty rosters and manage attendance, breaks, and productivity.

  • Conduct daily briefings and ensure brand service standards are followed.

  • Support performance management and disciplinary procedures when required.

Stock & Cost Control

  • Monitor beverage stock levels, place requisitions, and control par levels.

  • Conduct regular stock takes and investigate variances.

  • Minimize wastage and ensure proper handling of bar equipment and supplies.

  • Ensure accurate billing, cash handling, and compliance with POS procedures.

Compliance & Standards

  • Ensure compliance with health, safety, hygiene (HACCP), and liquor licensing regulations.

  • Enforce responsible alcohol service policies.

  • Ensure the bar is clean, organized, and visually appealing at all times.

  • Implement and maintain brand standards (e.g. Accor brand guidelines).

Administration & Reporting

  • Prepare daily operational reports and submit feedback to management.

  • Assist in menu engineering, promotions, and special events.

  • Support budgeting and cost-control initiatives.


Qualifications

  • Diploma or Certificate in Food & Beverage, Hospitality, or related field.

  • Minimum 2–3 years’ experience as a Bartender, with at least 1 year in a supervisory role.

  • Strong knowledge of beverages, cocktails, wines, and spirits.

  • Experience working in a hotel or branded hospitality environment is an advantage.


Additional Information

Your team and working environment:

  • Tight-knit and team oriented.
  • Hard-working, engaging and inclusive.
  • Attention to detail and hygiene 
  • Well organised and autonomous 

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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