Banqueting Supervisor

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To supervise and coordinate all banquet operations during events, ensuring exceptional service delivery, adherence to standards, and seamless execution of functions.

Key Responsibilities

• Supervise banquet set-ups, service, and breakdown for events, meetings, and functions

• Lead, assign duties, and motivate banquet service staff during events

• Ensure event layouts match Banquet Event Orders (BEOs) and client requirements

• Coordinate closely with kitchen, stewarding, sales, and AV teams

• Ensure high standards of service, grooming, hygiene, and safety are maintained

• Handle guest requests and complaints professionally and promptly

• Monitor service flow during events to ensure timely food and beverage service

• Conduct pre-function briefings and post-event reviews with the team

• Ensure proper use and care of banquet equipment and inventory

• Assist in training and mentoring new team members

• Ensure compliance with company policies, SOPs, and brand standards

• Diploma or Certificate in Hospitality or Food & Beverage Service

• Minimum 2–3 years’ experience in banquets or events service, with supervisory exposure

• Strong leadership, communication, and organizational skills

• Ability to work under pressure and manage multiple events

• Excellent guest service and problem-solving skills

Your team and working environment:

• Tight-knit and team oriented.
• Hard-working, engaging and inclusive.
• Attention to detail and hygiene 
• Well organised and autonomous