- Integral
- Permanente
- FAIRMONT
- Alimentos e Bebidas
__jobinformationwidget.freetext.LocationText__
Fairmont Singapore, Singapore
__jobinformationwidget.freetext.ExternalReference__
REF55106N
Banquet Operations Manager
Region
Luxury & Lifestyle
HOTEL OVERVIEW
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Banquet Operations Manager
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Assist the department leader on managing and coordinating daily Front of the House and Heart of the House operations with right delegation
- Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by
- Perform the tasks of function room setup, dining table setting, buffet counter and refreshment setting base on each BEO’s requirement, instruction and departmental standards
- Prepare, maintain or check the preparation of service mise-en-place according to each event and are ready/sufficient for operation needs
- Check the appearance, orderliness, cleanliness and proper set-up of the function room/refreshment area and all its related areas with the function checklist, and be ready before 30 minutes of the commence of each event/coffee break
- Maintain and ensure all function rooms appearance, orderliness and cleanliness are at satisfied condition after the end of each event
- Monitor the event status and communicate with culinary team
- Plan and control manning to meet business needs and according to budget
- Control outsource labour supply, casual labour and overtime
- Assist the management to supervise junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required by the event/operation are carried out on time and according to instruction and departmental standards as well as at the satisfied level
- To monitor/supervise the use of equipment by casual labour and to ensure it is used in the correct manner under the relevant standard of operations and work safety guideline
- Handle event billing accordingly to BEO’s instruction and complete post function report when event ended
- Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise
- Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
- Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved
Qualifications:
- At least 2 years in F&B management experience with strong background of banquet operation
- Leadership / People management
- Service oriented with an eye for details
- Good interpersonal and communication skills
- Able to work under pressure and independently
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Kohala Coast
Áreas
Alimentos e Bebidas
Descrição
Hale Kai features made-to-order local favorites served from our island-style thatched-roof huts. Our lively Oceanside restaurant and beach bar invites guests to kick off their flip-flops and share cas
Referência
7c75030e-c4ec-4b15-b524-71ebbc146fae
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Alimentos e Bebidas
Descrição
Rate of Pay: $20.00/hrThe barista contributes to the success of Fairmont Grand Del Mar by ensuring our service standards are met. We do this by providing guests with prompt enthusiastic service, quali
Referência
62b3ec53-4176-4f99-a2ad-14e17b20614b
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Associate
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Alimentos e Bebidas
Descrição
Rate of Pay: $17.25/hour Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverage to the guests in guest Rooms, Suites and Villas. Cleanliness
Referência
0fe7366e-0517-49e3-927d-9ebf396a8d05
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Associate
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Alimentos e Bebidas
Descrição
Rate of Pay: $17.48/hourAll colleagues will display a 5 star commitment to customer service through the delivery and maintenance of the quality standards established by Fairmont Grand Del Mar. Respons
Referência
ad2bb554-f30a-463a-a887-edc07a4b5b24
Data de validade
01/01/0001
Salário
Localização
The Rimrock Resort Hotel Banff, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Temporário
Locations
Banff
Áreas
Alimentos e Bebidas
Descrição
Deep cleaning of kitchen equipment and kitchens and backspaces after operating hours.Ensure all kitchen floors, ovens, deep fat fryers, flat tops, stove tops, exhaust systems and hoods, kettles, smoke
Referência
f2bf3453-3a2f-48fd-bfe3-df1687a80907
Data de validade
01/01/0001
Salário
Localização
Fairmont Southampton, Southampton, Bermuda
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Southampton
Áreas
Alimentos e Bebidas
Descrição
Reporting to the Maitre D', you will:Greet and assist all guests with enthusiasm, provide professional, friendly and engaging servicePresent menus, provide information about specials, answer guests' q
Referência
ba1024ea-11e8-48dd-9b64-cbcd9c024174
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Vienna at MuseumsQuartier, Vienna, Austria
Experience Level
Mid-Senior Level
Jornada de Trabalho
Meio Período
Brands
25HOURS HOTELS
Tipo de Contrato
Temporário
Locations
Vienna
Áreas
Alimentos e Bebidas
Descrição
What your workday looks like ..Preparing coffee specialties, from espresso to latte artSupporting bar preparation, including fresh ingredients and creative drinksWelcoming and taking care of guests du
Referência
e8e9b293-c157-4ef5-8eb5-242c304282b7
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Vienna at MuseumsQuartier, Vienna, Austria
Experience Level
Mid-Senior Level
Jornada de Trabalho
Meio Período
Brands
25HOURS HOTELS
Tipo de Contrato
Permanente
Locations
Vienna
Áreas
Alimentos e Bebidas
Descrição
How does your working day look like …You’ll take care of our guests – hand in glove with your colleagues, and from early till lateYou’ll get everything ready for the shift, and take care to ensure tha
Referência
e44d4904-d8a1-485e-b935-5e4159f3a660
Data de validade
01/01/0001
Salário
Localização
Mama Shelter Roma, Rome, Italy
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
MAMA SHELTER
Tipo de Contrato
Permanente
Locations
Rome
Áreas
Alimentos e Bebidas
Descrição
THE MISSION? Our customers and our teams are in good hands with you. 🤗. You are in charge of the restaurant and bar service, as well as developing the profitability of catering outlets. Coordinat
Referência
7d484c20-4d10-4bec-a263-2391d700c5bd
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Jornada de Trabalho
Casual
Brands
25HOURS HOTELS
Tipo de Contrato
Temporário
Locations
Berlin
Áreas
Alimentos e Bebidas
Descrição
How does your working day look like … On the entrance, you’ll make sure that guests aren’t just contented, but enthusiastic You’ll always keep your cool – even when all the guests want a restaurant t
Referência
70033016-5222-481a-b86c-4c7a7b45d8d7
Data de validade
01/01/0001