AV Supervisor

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.

The Audio and Visual Supervisor operates, maintains and repairs all audio, visual and lighting equipment throughout the hotel.  He will be responsible for the completion of other services or duties as requested by the Chief/Assistant Chief Engineer.

KEY ROLES & RESPONSIBILITIES

• Ensures all work follows safe work practices and procedures
• Responds immediately to all work requests which concern Health and Safety
• Responds to guest requests promptly in a professional and courteous manner
• Operates, maintains and repairs all audio, visual, lighting and related equipment
• Ensures the optimum performance of all A/V and lighting related equipment by effectively following the preventive maintenance routine
• Evaluates and appropriately responds to equipment usage and energy efficiency
• Completes all work orders with due diligence
  • Maintains a daily log book highlighting problems and solutions; and activities
  • Maintains the daily duty schedule in accordance with function demand
  • Maintain A/V and lighting shop drawings and files
  • Maintain equipment catalogue and tagging directories
  • Ensures that required parts inventory is kept up to date
  • Actively participates in the monthly departmental meeting by providing feedback and offering suggestions for improvement
• Completes tasks as assigned by Duty Engineer/Engineering in charge
• Maintains health and safety documentation and records for the assigned area
• Reports and documents potential safety hazards
• Participates as directed in the emergency response team

RELATIONSHIP

INTERNAL:     Banquets Department, Conference and Events Department, F &B, Housekeeping and Rooms Division

EXTERNAL:    AV Contractors and Suppliers

QUALIFICATIONS

• High School graduate, related technical or trades certification
• At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry

PERSONAL ATTRIBUTES

• Proficient in A/V repair and maintenance plus basic knowledge of one other building operations skill set
• The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.
• The ability to work independently with good interpersonal skills
• A creative, practical and pro-active approach to problem solving
• An energetic and dynamic personality