- Integral
- Permanente
- Spa e Lazer
- ACCOR
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Queen Elizabeth 2, Dubai, United Arab Emirates
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REF73061I
Assistant SPA Manager
Region
Luxury & Lifestyle
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
As a Assistant SPA Manager, you will lead the SPA operations to drive success through strategic leadership and ensure exceptional guest experiences.
What you will be doing:
• Oversee and manage all day-to-day spa operations to meet business objectives.
• Develop long-term strategies, performance benchmarks, and standards to deliver consistent high-quality service.
• Promote teamwork and a collaborative environment, placing emphasis on service excellence.
• Provide direction, coaching, and motivation to team members, setting clear expectations and goals.
• Participate in hotel leadership meetings and cross-department collaboration.
• Create and manage staff schedules aligned with business demands, special events, and operational priorities.
• Ensure all team members are trained to the highest standard.
• Promote and sell spa services and treatments to maximize revenue.
• Monitor individual retail performance, providing coaching and incentives to drive sales.
• In collaboration with other key departments, plan and execute spa promotions and seasonal packages, evaluating success and ROI.
• Minimum experience of two years in a similar role in a luxury hotel.
• Proven team leader with a high level of energy and motivation and a proven track record of living the company’s values.
• You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
• You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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