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Fairmont The Norfolk, Nairobi, Kenya

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REF90671M

Assistant Sales Leisure Manager

Region

Luxury & Lifestyle


Job Description

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:  

  • Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows. 

  • Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor Hotels. 

  • Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls. 

  • Conducts site inspections with prospective and existing clients. 

  • Develops and implements new sales strategies, tactics and action plans for account base. 

  • Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market. 

  • Maintain active membership in industry related organizations and associations pertaining to the specific market. 

  • Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base 

  • Attend Sales Meetings, office events, and hotel-sponsored functions. 

  • Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary. 

  • Responsible to submit weekly sales report to the Director of Sales. 

  • Maintain and update current account information in Opera and hard files. 

  • Involvement in industry Functions and/or trade shows, FAM visits and Industry Events. 

  • Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards. 


Qualifications

  • Bachelor’s degree and/or Hotel Management degree preferred 

  • Minimum of 5 years’ experience in 5 star hotel sales. Additional experience in the hospitality industry an asset.  

  • Good understanding of luxury market 

  • Possess or attain affiliation with leading industry Association within three years of hire/taking position 

  • Ability to travel on regular basis and work flexible hours and days. 

  • Knowledge of Opera, Microsoft Word, Microsoft Outlook 

  • Strong interpersonal and problem solving abilities 

  • Highly responsible & reliable 

  • Ability to focus attention on guest needs, remaining calm and courteous at all times 


Additional Information

Physical Aspects of Position (include but are not limited to):

  • Frequent standing and walking throughout shift

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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