Assistant Outlet Manager

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

We are seeking an enthusiastic and detail-oriented Assistant Outlet Manager to join our team in Dubai, United Arab Emirates. As an integral part of our food and beverage operations, you will play a crucial role in ensuring exceptional guest experiences while supporting the Outlet Manager in day-to-day operations.

• Assist in leading, mentoring, and training the food and beverage operations team
• Collaborate with the Outlet Manager to implement and maintain brand standards
• Oversee daily operations, including staff scheduling, inventory management, and cost control
• Ensure high standards of food quality, presentation, and service
• Resolve guest concerns promptly and professionally
• Conduct regular team meetings to communicate goals, address issues, and motivate staff
• Assist in developing and implementing strategies to increase revenue and guest satisfaction
• Monitor and maintain compliance with health and safety regulations
• Support the Outlet Manager in budgeting, forecasting, and financial reporting
• Actively participate in menu planning and pricing strategies

• Proven experience in a similar leadership role within the food and beverage industry
• Strong service-focused personality with a passion for creating exceptional dining experiences
• Excellent interpersonal and communication skills
• Demonstrated ability to lead, motivate, and develop team members
• Strong problem-solving skills and ability to make decisions in a fast-paced environment
• Proficiency in inventory management and cost control techniques
• In-depth knowledge of food and beverage operations, including current industry trends
• Understanding of relevant health and safety regulations
• Ability to work flexible hours, including evenings, weekends, and holidays
• Proficient in using point-of-sale (POS) systems and Microsoft Office suite
• Bachelor's degree in Hospitality Management or related field preferred
• Fluency in English; knowledge of Arabic or other languages is a plus

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We’re the fastest-growing lifestyle hospitality company, and we’re not slowing down. We’re expanding into new countries and cities, creating exciting opportunities.

Inspiring Discovery

Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Inclusive Culture

Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We’re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

Global Perks

Being part of the Ennismore family comes with some incredible perks, including everyone’s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.