Assistant Manager-Laundry

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Assistant Manager-Laundry 
You are at the heart of the hotel! As a Assistant Manager-Laundry, you will  be Responsible for washing hotel linen, uniforms and guest laundry. To perform laundry washing responsibilities in accordance with Standard Operating Procedures.

What’s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering.
• Ensure that all the Standard Operating Procedures set for the laundry department are followed.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
• Plan and ensure to implement preventive maintenance for all the laundry equipment.
• Plan and budget the revenues and costs for the Laundry department.
• Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering.
• Identify optimal, cost-effective use of the resources and educate the team on the same.
• Keep a strict control and record of items sent for laundering by staff members.
• Ensure that the laundry equipment and area of work is maintained in a clear, safe & hygienic manner and as per the standards.
• Supervise and direct the daily activities of all laundry staff and are responsible for the efficient and smooth operation of the department.

Your experience and skills include:

• Post Secondary education, preferably in Hospitality Management or a related field
• Minimum 3 years Laundry experience preferably in a luxury hotel environment with 1 year at a supervisory level
• Proven experience in managing large-scale laundry operations and dry-cleaning services
• In-depth knowledge of industrial laundry equipment, chemicals, and processes
• Strong understanding of health and safety regulations in laundry operations
• Demonstrated ability to lead and develop teams, including scheduling and performance management
• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management