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ibis Kochi City Centre, Ernakulam, India

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REF45793O

Assistant Manager IT

Region

MEA SPAC

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Job Description

  • Manage the implementation and maintenance of information systems, data processing systems and procedures for the hotel that includes databases, network administration, applications programming, web design and user support systems.
  • Interface and coordinate with external clients to meet IS objectives.
  • Analyze user needs and establish procedures for the information systems.
  • Any matter which may affect the interests of Novotel Pune should be brought to the attention of the Management.
  • Ensure to evaluate user needs and system functionality.
  • Ensure that all Software Licenses and laws are adhered to.
  • Plan, direct and control all day-to-day information systems functions.
  • Plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).
  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.

  • Develop and maintain effective relationships with all the departments.
  • Respond to queries by resolving issues in a timely and efficient manner.
  • Ensure that the team has been trained for all safety provisions.
  • Ensure that all personnel are kept well informed of department’s objectives and policies.
  • Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
  • Prepare operational reports and analyze new trends.
  • Direct and coordinate database management, network administration and user support services
  • Liaise with external agencies and equipment manufacturers to ensure effective management of the department.
  • Ensure the smooth running of all systems, printer, anti-virus software, and e-mail facilities.
  • Ensure to approve and recommend technology equipment and software as per the requirements.
  • To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.
  • Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.

 


Qualifications

  • Bachelor's degree in Information Technology, Computer Science.
  • Excellent service orientation, interpersonal team skills, flexibility, initiative and team work.
  • Ability to work under pressure & excellent problem solving & decision making skills.
  • 4 to 6 experience in Hotel Industry

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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