- Integral
- Permanente
- SOFITEL
- Governança
__jobinformationwidget.freetext.LocationText__
Sofitel Noosa Pacific Resort, Noosa Heads, Australia
__jobinformationwidget.freetext.ExternalReference__
REF43803S
Assistant Manager
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
Belong in a place where you can be yourself and love what you do. Join our resort community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
As Assistant Manager, you will oversee the daily operation of the Front Office and Concierge teams, whilst also supporting the Guest Experience, Reservations and Night Audit functions. Your duties will include;
- Effective supervision of all guest arrivals and departures; ensuring guest service standards are maintained throughout the guest's stay.
- Utilization of Opera software, ensuring accuracy in use and a range of reports are produced to meet operational needs.
- Supervision of lobby services (including Concierge and lobby table service), ensuring guest arrivals and departures are as efficient as possible.
- Regular liaison with Engineering and Housekeeping departments, ensuring requests are completed quickly, focusing on guest needs as a priority.
- Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.
- Ensure public areas are clean and well presented with regular monitoring.
- Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
- Daily liaison with the Reservations office to ensure accuracy in room allocation and maximizing of yield.
- Assume responsibilities as Chief Fire Warden, and primary First Aid officer as required.
- Openly communicate with staff, ensuring regular training and feedback is provided.
Our ideal candidate is someone who:
- Has 2+ years previous leadership experience in a hotel Front Office department.
- Has a passion for providing an exceptional guest experience.
- Able to work a flexible 24/7 rotating roster including mornings, nights, weekends and public holidays.
- Experience with Opera desirable.
- First aid and Responsible Service of Alcohol certifications desirable.
A competitive annual salary of $75,000 plus superannuation, plus access to Accor benefits is on offer for the right candidate.
When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…)
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Swissôtel Chicago, Chicago, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Chicago
Áreas
Governança
Descrição
WHAT YOU WILL BE DOING: You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable sp
Referência
0044ee44-19e3-432e-a2e3-69a6c6e09948
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Lake Louise
Áreas
Governança
Descrição
Our team is looking for a detail-oriented and service-driven Room Attendant to create exceptional guest experiences here at the Fairmont Chateau Lake Louise. If you take pride in creating a welcoming
Referência
7e8d136d-fa04-42b7-ae0c-2a6b3a80b235
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Governança
Descrição
You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of cre
Referência
000affed-58e1-47bd-8d16-931ab7b0b965
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Governança
Descrição
Turndown Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and b
Referência
94284bc0-9ae5-41e3-ab1b-f5402c6360bd
Data de validade
01/01/0001
Salário
Localização
Novotel London Excel, London, United Kingdom
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
As a Front office Team Leader, you will play a crucial role in ensuring exceptional guest experiences whilst leading and motivating our front office team. You will also:Provide leadership and guidance
Referência
f7c0d766-66d7-49ca-9bfd-fe12d4264470
Data de validade
01/01/0001
Salário
Localização
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Edmonton
Áreas
Governança
Descrição
Housekeeping Attendant (Full Time)You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfo
Referência
c7c2014e-1610-4010-9838-ed70c1297fc1
Data de validade
01/01/0001
Salário
Localização
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Wailea-Makena
Áreas
Governança
Descrição
Create the experience before the guest has even arrived. As a Housekeeping Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest suites & villas are well e
Referência
2cd30174-3279-49cb-a696-bf7b55e6733c
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Governança
Descrição
We are seeking for a dedicated and personable professional to join our team as a Royal Service Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and
Referência
e5d64cc9-b0cd-4cb1-b517-32632b637d6e
Data de validade
01/01/0001
Salário
Localização
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Cardiff
Áreas
Governança
Descrição
We are seeking an enthusiastic and customer-focused Front Office Manager to join our team in Cardiff, United Kingdom. As the Front Office Manager, you will play a crucial role in ensuring exceptional
Referência
2efc3243-23ec-4150-b480-3a2b9f3ca1d5
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Lake Louise
Áreas
Governança
Descrição
The knowledge of a great Concierge Agent is the expectation of our guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate guests’ needs and make informed suggestions will ensure
Referência
3c221704-6b9e-46af-bb2c-b5735724d40c
Data de validade
01/01/0001