Assistant Manager

Welcome to IBIS BUDGET AUCKLAND AIRPORT, a stunning 198-hotel room located within the Auckland Airport Hub. Being at the center of all the retail and restaurant outlets in the vicinity, it is suitable for all guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand

• Oversee smooth hotel operations in the absence of the Hotel Manager, ensuring top-notch customer service.
• Maintain visible management presence at the Front Desk and lobby during peak times.
• Assist with guest check-ins and check-outs as needed.
• Respond to and manage emergency situations effectively.
• Resolve issues promptly and fairly, ensuring guest satisfaction.
• Lead, train, and inspire the team, advocate for Accor Live Limitless, and keep public areas pristine.

You will be:

• Bringing onboard a minimum of 1-2 years experience in a similar role, ready to hit the ground running
• Showcasing a track record as an Assistant Manager in a budget or upscale hotel.
• Equipped with high-level communication & leadership skills, working in a fast-paced environment.
• Passionately committed to delivering exceptional customer service experiences

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Meals on shift 
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program
• Paid birthday leave

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.