Assistant Manager - Human Resource (Payroll Management) - Fairmont Mumbai & Roswyn, A Morgans Originals Hotel

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

Roswyn, A Morgans Originals Hotel are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment

Position Summary

The Assistant Manager – Human Resources (Payroll Management) is responsible for ensuring accurate, timely, and compliant payroll processing for all colleagues while upholding Fairmont’s luxury service culture, confidentiality standards, and statutory obligations. This role plays a critical part in maintaining colleague trust, compliance, and operational excellence.

Key Responsibilities

Payroll Operations

• Manage end-to-end payroll processing for all permanent, contractual, and casual colleagues.

• Ensure accurate computation of wages, overtime, incentives, service charge distribution, leave encashment, and statutory deductions.

• Validate attendance, rosters, night shifts, weekly offs, and leave data in coordination with departmental heads.

• Process Full & Final settlements, gratuity, bonus, and statutory payouts accurately and within timelines.

• Ensure timely salary disbursement and resolve payroll discrepancies promptly.

Statutory Compliance

• Ensure compliance with all applicable labor laws including PF, ESIC, PT, LWF, Bonus Act, Gratuity Act, and Income Tax.

• Coordinate monthly, quarterly, and annual statutory filings and reconciliations.

• Liaise with government authorities, auditors, and consultants during inspections and audits.

• Maintain updated statutory records and registers as per legal requirements.

Systems & Data Management

• Manage payroll through HRMS and payroll software ensuring data integrity and confidentiality.

• Coordinate with IT and Finance teams for system enhancements, integrations, and troubleshooting.

• Generate payroll reports, MIS, and analytics for management review.

Employee Support & Engagement

• Act as the primary point of contact for payroll-related queries, providing clear and empathetic resolutions.

• Educate colleagues on salary structures, deductions, benefits, and tax implications.

• Support employee engagement initiatives by ensuring transparent and error-free payroll processes.

Coordination & Collaboration

• Work closely with Finance for payroll accounting, provisions, and reconciliations.

• Coordinate with Recruitment and Operations teams for new joiners, exits, transfers, and promotions.

• Support annual salary reviews, increments, and budgeting exercises.

Audit & Controls

• Conduct periodic payroll audits to ensure accuracy and compliance.

• Identify process gaps and recommend improvements to enhance efficiency and control.

• Ensure strict confidentiality of payroll and employee data at all times.

Desired Skills & Competencies

• Strong knowledge of Indian payroll and labor laws.

• High attention to detail and accuracy.

• Ability to handle sensitive information with discretion.

• Strong analytical, organizational, and time-management skills.

• Excellent interpersonal and communication skills.

• Proficiency in MS Excel and payroll systems.

• Ability to work in a fast-paced luxury hospitality environment.

Qualifications & Experience

• Graduate/Postgraduate in Human Resources, Commerce, or related field.

• Minimum 4–6 years of relevant payroll experience, preferably in luxury hotels or hospitality.

• Experience handling large employee headcounts is an advantage.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.