Assistant Hygiene Manager

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MAIN DUTIES:

• To have a full working knowledge of all hygiene and occupational health & safety regulations in the UAE, according to Dubai Municipality standards.
• To possess the HACCP certification and other certifications required by the Municipality or by the Management.
• To work closely with the kitchen and stewarding department to ensure adherence to the above standards.
• Ensure that all chemicals are updated in proper file as well as used properly.
• To liaise with the Security Department on occupational safety issues.
• To assist the nurse in the keeping of Occupational Health Cards for employees in food related departments.
• To organize training sessions on regular basis for hygiene and occupational health and safety related topics. To assist in planning, implementing and monitoring both General/Core Training programs related to Hygiene, Occupational Health and Safety Training.
• To be a Heartist of the Hygiene Department in and outside the workplace.
• Must be an example of the Sofitel Values, Brand Standards, and a champion of appearance and hygiene guidelines.
• Implements guidelines, policies and procedures for those operating departments according to Sofitel Guidelines & Standards.
• Must apply the Sofitel Food & Beverage rituals.
• To maintain proper training records for all employees, in conjunction with the Training Department.
• To update the management on regular basis on new trends or laws related to hygiene and occupational health & safety. To train the management and employees on those new standards.
• To liaise on regular basis with the Dubai Municipality, and keep good relation with authorities and inspectors.
• To assist with the compilation of the hotel's / department's Departmental Operations Manuals on sections related to health and food safety.
• To assist in developing departmental trainers, assign training responsibilities and meet with Departmental Trainers monthly.

Other Duties:                     

• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.

Training and Human Resources

• Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
• Treat complaints of harassment and discrimination promptly and confidentially.
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
• Identify and deal with issues that may cause cross cultural conflict or misunderstanding.

Miscellaneous

• All Heartists are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
• All Heartists may be assigned to other duties in the hotel as and when required by business levels.

GENERAL DUTIES:

Health and Safety

• Ensure that all potential and real Hazards are reported immediately and rectified
• Be fully conversant with all departmental Fire, Emergency and Bomb procedures
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.

Confidentiality Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy

• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. 

To be fully conversant with:

• Hotel fire procedures
• Hotel security procedures
• Hotel Health and Safety policy and procedures
• Hotel Facilities and attractions
• Hotel standards of operation and departmental procedures
• Sofitel Keys of Luxury and Appearance guidelines
• Sofitel “BE Magnifique” vision and its corresponding strategies
• Methods of accepted payment of the company
• Short and long term company marketing promotions