Assistant F&B Manager

Accor is a multinational hospitality company headquartered in France. It's one of the largest hotel groups globally and operates in over 100 countries. Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson. It initially focused on the motel-hotel market in France and expanded internationally in the 1970s and 1980s. Over the years, it has grown through acquisitions and diversification. Accor operates a wide range of hotel brands covering various segments of the market, from luxury to budget. Some of its well-known brands include Sofitel, Raffles, Fairmont, Novotel, ibis, Mercure, and many others.

We are seeking a detail-oriented and organized Assistant F&B Manager to join our dynamic team in Mumbai, India. In this role, you will support the F&B Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining the highest standards of food safety and service quality. You will play a key role in managing staff, controlling costs, and driving operational excellence across our food and beverage services.

• Assist in supervising and training F&B staff, ensuring consistent service standards and professional behavior
• Monitor and maintain food safety, hygiene, and sanitation protocols in compliance with local regulations and organizational standards
• Manage inventory levels, track stock movements, and coordinate with vendors to ensure cost-effective procurement
• Operate and troubleshoot POS systems to process transactions, manage orders, and generate operational reports
• Support the development and implementation of menus, pricing strategies, and promotional activities
• Conduct regular quality checks on food preparation, presentation, and service delivery
• Address guest concerns and complaints professionally, ensuring customer satisfaction and loyalty
• Assist in scheduling staff, managing payroll records, and maintaining attendance documentation
• Analyze F&B costs and identify opportunities for waste reduction and operational efficiency
• Collaborate with kitchen and service teams to optimize workflow and resolve operational challenges
• Prepare reports on sales performance, inventory discrepancies, and operational metrics for management review

• 5-8 years of hands-on experience in F&B operations, restaurant management, or hospitality environments
• Proficiency with POS systems and point-of-sale software
• Strong knowledge of food safety standards, hygiene protocols, and local Mumbai food regulations
• Demonstrated experience in inventory management and cost control
• Proven ability to supervise and motivate diverse teams
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Proficiency in Microsoft Excel and basic financial analysis
• Customer service excellence with a focus on guest satisfaction
• Preferred: Experience in multi-unit F&B operations or event management
• Preferred: Knowledge of vendor management and procurement processes
• Preferred: Advanced Excel skills for data analysis and reporting