Assistant Executive Housekeeper

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

• Assist the Executive Housekeeper in preparation for annual budget of the department. 
• Assist the Executive Housekeeper Overseeing the daily operations of the entire operation (or specific functions) of the Housekeeping Department to maintain a consistent standard of cleanliness of all guest accommodation, public areas and other hotel facilities in line with guest expectations. 
• Resolving guest complaints to the guest’s satisfaction within your level of authority. 

Knowledge and Experience 

• College diploma or equivalent qualifications 
• Minimum of 2 to 3 years of similar experience  

Competencies 

• Written and verbal communication skills in English 
• Service oriented with a meticulous eye for details 
• Strong leadership and team management skills 
• Able to develop rapport with colleagues and management staff 
• Ability to work cohesively with co-workers as part of a team 
• Attention to details and high cleanliness standards 
• Ability to focus attention on guest needs, remaining calm and courteous at all times 
• Ability to promote positive relations with all guests and patrons 

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit