AM - IT

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.

Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.

• Manage the implementation and maintenance of information systems, data processing systems and procedures for the hotel that includes databases, network administration, applications programming, web design and user support systems.
• Interface and coordinate with external clients to meet IS objectives.
• Analyze user needs and establish procedures for the information systems.
• Ensure that all Software Licenses and laws are adhered to.
• Plan, direct and control all day-to-day information systems functions.
• Plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).
• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
• Prepare operational reports and analyze new trends.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Determine fiscal and physical requirements for all the departments of the hotel prepare budgetary recommendations.
• Conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment as required.
• Direct and coordinate database management, network administration and user support services
• Liaise with external agencies and equipment manufacturers to ensure effective management of the department.
• Ensure the smooth running of all systems, printer, anti-virus software, and e-mail facilities.
• Ensure to approve and recommend technology equipment and software as per the requirements.
• To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.
• Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.

• University degree in Computer Science, Information Technology, or a related field
• Minimum of 5 years' experience in IT management and 1 year experience in similar role
• Proven track record of successfully managing IT operations and driving technological improvements
• Experience with project management and IT service delivery
• Familiarity with IT governance frameworks 
• Understanding of cloud computing technologies and services
• Proficiency in using relevant IT systems and software
• Strong leadership skills with the ability to motivate and develop a high-performing team
• Outstanding communication and interpersonal skills, with the ability to interact effectively with staff and stakeholders at all levels
• Ability to work efficiently under pressure in a fast-paced environment
• Relevant IT certifications are desirable

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS