Accounts Receivable Clerk

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

Reporting to Credit Manager, responsibilities and essential job functions include but are not limited to the following:

• Accurately process and post all charges and payments to City Ledger accounts daily.
• Issuing a PM account on daily basis based on payment received as well as the signed BEO / contract.
• Processing of individual invoices (scanning & filing) with the appropriate supporting back up.
• Authorize the identified direct billing rooms for currently in house and due out guests.
• Inspect all in-house accounts to ensure it adheres to the hotel’s credit policy; assist with the collection efforts of these accounts where necessary.
• Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
• Posting guest, credit card, and miscellaneous payments accurately.
• Closing and creating Add Ons for ZZ PM's (Regional Office, His Highness etc.) prior to month end.
• Application of payment thru Opera System.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Provide a courteous, professional service and exercise responsible behavior at all times to reflect the high standards of the Company.
• Prepare account billings promptly and accurately with required supporting documentation.
• Post cheques / payments to the city ledger on a daily basis. Follow up on any payments that are over or short of the invoiced amount.
• Maintain a healthy communication with the F&B and the FO to ensure proper handling of daily backups for all the in house DB approved customers.
• Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge backs, by verifying the information and, after obtaining the Credit Manager or the accounting manager’s designates approval, making the appropriate corrections as required.

• Strong interpersonal and problem solving abilities
• Capable of working under high pressure
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Previous Hotel Accounting Experience
• Excellent written and verbal skills
• Familiarity with Financial system and Microsoft Office

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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