- Integral
- Permanente
- PULLMAN
- Finanças
__jobinformationwidget.freetext.LocationText__
Pullman Singapore Orchard, Singapore
__jobinformationwidget.freetext.ExternalReference__
REF27807Q
Accounts Officer (AR & Credit)
Region
MEA SPAC
Esta vaga já expirou. Veja funções semelhantes abaixo...
Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets success. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxation zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.
The position is responsible for the debtor’s function: processing credit application, invoicing, debt collection, AR cashiering, reconciliations and month end requirements. He/ She must ensure the accuracy of all charges and credits to the various debtor accounts and ensure they are posted on a timely basis. The Accounts Officer will manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the no-payment of accounts and potential bad debts. Also, to ensure that the hotel Account Receivable and credit policy and procedure is adhered by relevant departments.
Primary Responsibilities
Accounts Receivable Duties:
City Ledger
- To assess the customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management.
- Process all Credit Applications, ensuring that the clients are notified promptly and professionally.
- In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.
- Accountable for the accurate processing of all AR accounts.
- Ensure that all Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
- Check the room rates as reflected in the invoices are in line with the contracted rates accorded to the companies, airlines & agents. Any ad-hoc rates, the head of department has to be aware of the rates given by the sales manager.
- Follow up with Sales & Reservations Department if there is a variance in the room rates charged.
- Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.
- Assist in dealing promptly with client queries on city ledger account. Answer debtors’ inquiries promptly and effectively.
- Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.
- Maintain proper filing procedures.
Credit Cards
- Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
- Calculate and accurately post credit card commissions.
- Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
- Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
- To preform monthly credit card payment reconciliation.
- Ensure the operation procedures are in accordance with PCI-DSS compliances.
Month End
- Accurately process all Monthly Statements, ensuring that they are mailed promptly.
- Ensure that all Month End reports are printed and forwarded to the Director of Finance to prepare the balance sheet reconciliation.
Credit Control Duties:
Credit Applications
- Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally.
- The credit worthiness of all applicants is formally checked and approval must be received from the Financial Controller.
- Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.
City Ledger
- Ensure all invoices / statements are issued on a timely basis.
- Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
- Implement effective inquiry response procedure for guests and management.
- Ensure all travel agent commissions are timely processed and paid.
- Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.
- Conduct credit meetings at least once a month.
- Attend Credit Managers Group meetings to keep up to date knowledge of credit risks.
- Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
- Review and recommend accounts to be written off, providing appropriate documentation.
Guest Ledger and liaison with Front Office
- Liaise between Accounting Department and Front Office.
- Ensure PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.
- Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
- Inform Front Office Manager of any deviations from policy by Duty Managers, or Front Office Cashiers that may come to his/ her attention.
- Keep a record of accounts receivable, and subsequently issue invoice and statement promptly. Chase payment whenever it is not received on time.
- Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
- To be ready and responsible when assigned to perform any other duties as designated by higher management.
- Diploma holder or equivalent in hospitality or related fields
- Minimum of 2 years of relevant experience in a similar capacity
- Strong working knowledge of Microsoft Outlook, Microsoft Office, Property Management System.
- Good interpersonal skills with ability to communicate with all levels of employees
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Good presentation and influencing skills
- Multicultural awareness and able to work with people from diverse cultures
- Flexible and able to embrace and respond to change effectively
- Ability to work independently and has good initiative under dynamic environment
- Self-motivated and energetic
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Brooklyn, United States
Experience Level
Student
Jornada de Trabalho
Integral
Brands
ENNISMORE
Tipo de Contrato
Estágio
Locations
Brooklyn
Áreas
Finanças
Descrição
The Finance Intern will focus on maximizing hotel operations and performance across Ennismore. The role will report directly to the Hotel Performance & Treasury Manager and work closely with the Hote
Referência
4a438900-6765-44bb-9364-3fc561d36056
Data de validade
01/01/0001
Salário
Localização
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Finanças
Descrição
Summary of Responsibilities:Reporting to the Director of Finance & Business Support, responsibilities and essential job functions include, but are not limited to the following:Consistently offer profe
Referência
8bb390a1-4e50-4148-a138-7c75d52bcc37
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Vadodara Surya Palace, Vadodara, India
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Vadodara
Áreas
Finanças
Descrição
Incharge as Food & Beverage Cost Controller in the supervision of Financial Controller, handling of Food and Beverage requisitions, preparation of Sales Analysis and Standard Recipe Costing, preparati
Referência
9edb8318-d4c1-480b-a5dd-930087779067
Data de validade
01/01/0001
Salário
Localização
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
New Delhi
Áreas
Finanças
Descrição
Administrative ResponsibilitiesTo discharge the duties in an effective and efficient manner.To liaise with Night Auditor on all matters pertaining to the night audit functions.Technical Responsibiliti
Referência
e8e404fd-c18e-4098-9bbd-ac1d9d77c7e0
Data de validade
01/01/0001
Salário
Localização
Novotel Sydney Darling Square, Sydney, Australia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Sydney
Áreas
Finanças
Descrição
Reporting directly to the Financial Controller you will be responsible for coordinating the day-to-day financial and administrative tasks for the department, maintaining up to date and accurate record
Referência
768e3d5a-fc61-4bbb-9a70-8b2bee2b3ab3
Data de validade
01/01/0001
Salário
Localização
Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Finanças
Descrição
Provide an effective system to track Accounts Receivables for the activities of the Credit Management.To understand thoroughly Sofitel objectives in managing Account ReceivablesProvide a summary of th
Referência
8d3ebf9d-88ab-4eee-8335-426e9e3aff0b
Data de validade
01/01/0001
Salário
Localização
Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Finanças
Descrição
Provide a summary of the ageing report required by various people in the Accounting and Control Department to prepare monthly reportsTo understand Sofitel objectives in managing Account Payable Functi
Referência
d3e7683b-f6af-4eaa-9a3b-5b2f12d00d26
Data de validade
01/01/0001
Salário
Localização
Novotel Barcelona Sant Joan Despi, Barcelona, Spain
Experience Level
Student
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Estágio
Locations
Barcelona
Áreas
Finanças
Descrição
Audit all daily income that has been received and ensure all relevant revenues such as rooms, food and beverage and other revenues, are correctly and completely recognized and recorded in the accounti
Referência
6130b19f-fa6a-472c-9451-d1c8593b9520
Data de validade
01/01/0001
Salário
Localização
Pullman Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Finanças
Descrição
We are Heartists® “Heartist©” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone
Referência
8d736778-5db0-48df-9e1a-df90ae63ec08
Data de validade
01/01/0001
Salário
Localização
Mercure Bucharest City Center, Bucharest, Romania
Experience Level
Director
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Permanente
Locations
Bucharest
Áreas
Finanças
Descrição
To supervise daily accounting operations, supervising, controls, mentoring staff, ensuring teamwork and efficient and effective operation.To verify daily bank balances through review of credit card re
Referência
9812754e-3aed-4936-85b4-31a5faed8490
Data de validade
01/01/0001