Restaurant General Manager

Join the team at The Balfour - A Morgans Original, a historic Miami Beach landmark since 1940, now managed by Ennismore. The Balfour is an Art Deco gem in the South of Fifth neighborhood with iconic original design touches that feel like a laid-back social hub for guests and the neighborhood.  Be part of a team dedicated to maintaining the hotel’s legacy while delivering outstanding service in this unique and dynamic setting where you can be your best self.

We're looking for an experienced Restaurant General Manager to join The Balfour. The Restaurant GM will lead all aspects of the restaurant's operation, specifically maintaining a profitable operation, high-quality products and service levels, and an engaged team. You'll market ideas to promote business, reduce employee turnover; maintain revenue, payroll, and expense budgets; and meet budgeted productivity while keeping consistently high quality and standards across the board. 

What you'll do...

• Oversee and direct the seamless running of day-to-day operations.
• Ensure all systems and procedures are effective, efficient and in place for a smooth operation
• Support the delivery of outstanding customer service while ensuring that all financial and statutory requirements are met.
• You'll hire, train, coach and sometimes discipline all team members of your department.
• Manage and control department expenditures, staying within agreed budgets and being responsible of P/L for operation. 
• Ensurs maintenance and cleanliness of space with focus on departmental SNHD food standards, OSHA, Fire & Life Safety Regulations.
• Posts all bids, memos and schedules in a timely manner.
• Consult with other Heads of Departments on a weekly basis to support the overall success of the F&B department and the hotel.
• Participate in long range planning. Lead, support and make recommendations for ongoing hotel programs with continuous improvement in networking.
• Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans

What we're looking for...

• 3+ years of experience in a similar role
• Passionate and knowledgeable about the food and beverage industry with strong connections and network in the Miami area.
• Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them.
• Ability to prioritize and adapt to the changing needs of the operation.
• Excellent verbal and written communication skills. Fluent in Spanish and English preferred.
• You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
• You can turn any situation around into a positive experience for all, guests and team alike.
• You think big and encourage your team to believe.
• You are comfortable with the strategic as well as day to day detail.
• You are able to easily identify and utilize emerging trends and technology to generate revenue. 
• You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
• You are highly responsible, reliable and ethical. A reputation for honesty and integrity.
• You get things done, independently and skilled at taking decisive action.

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.

Morgans Originals is part of the Lifestyle Collective of Ennismore.  Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart.  Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.