Regional Director, Sales and Marketing, Central Canada

A Storied Past. A Brilliant Future.

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for a Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Fairmont Royal York has set the standard for luxury in Toronto for nearly a century — and we’re looking for a forward-thinking, relationship-driven Regional Director of Sales & Marketing (RDOSM) to help shape the next chapter of growth. In this role, you’ll lead the commercial strategy at Fairmont Royal York while supporting Directors of Sales & Marketing across Central Canada. 

With your strategic mindset, customer empathy, and collaborative leadership style, you’ll guide innovative sales and marketing strategies that elevate revenue performance, guest loyalty, and brand visibility. 

What You’ll Do 

• Lead all commercial strategy and execution at Fairmont Royal York — overseeing all revenue streams (rooms, catering, F&B, spa, retail, etc.) 
• Support and advise Directors of Sales & Marketing across the region, aligning on shared goals and commercial strategy 
• Build strong partnerships with ownership groups, hotel leaders, and Global Sales to exceed performance targets 
• Shape long-term commercial planning through market segmentation, forecasting, and action plans 
• Leverage Fairmont/Accor tools, systems, and loyalty programs to unlock growth and deliver exceptional guest experiences 
• Mentor and develop top talent — with a focus on building an inclusive, future-ready leadership pipeline 
• Represent the region at key industry events, sales missions, and activations 
• Partner closely with the Marketing and Communications team to ensure consistent, data-informed storytelling across platforms 
• Use market and guest insights to drive personalization, segmentation, and loyalty 
• Monitor competitive activity and align commercial spend with performance goals 

• 6–8 years of hotel or global sales leadership experience, including 4+ years at the Director level 
• Proven ability to lead cross-functional teams and drive business results across multiple segments 
• You connect strategy with execution — translating insights into meaningful action 
• Strong interpersonal and communication skills — you build trust across teams, markets, and ownership groups 
• Experience in digital sales tools, market analytics, and hotel CRM platforms (Opera or similar) 
• A commitment to inclusive leadership and fostering belonging in the workplace 

BE PART OF OUR FUTURE

At Fairmont Royal York, you won’t just lead a team — you’ll shape the future of one of Canada’s most iconic hotels. As part of Accor’s global family, you’ll have the scale of an international brand with the autonomy to make a lasting local impact. We’re building a culture that celebrates innovation, supports growth, and values every voice. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com